This Government Contract opportunity from Department Of Health And Human Services was posted on September 24, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Top

Collection and Management of HEDIS Medicare Health Outcomes Survey

Awarded

RFQ240350Federal

Submission Closed09/16/2024, 12:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 541910

New

SLED

Multilingual Customer Experience EvaluatorsThe Multilingual Customer Experience Evaluators subcontract supports prime contractors on Atlanta Regional Commission Area Agency on Aging projects by performing mystery-shopping and accessibility evaluations. The selected provider will conduct telephone and email evaluations in multiple languages to assess the quality of translation and multilingual support provided to non-English speaking populations. Key deliverables include detailed multilingual interaction reports and comprehensive accessibility gap analyses. To qualify for this role, providers must demonstrate fluency in the required languages and maintain strict HIPAA compliance. This opportunity is categorized under NAICS code 541910, with a response deadline set for December 29, 2026.

Atlanta Regional Commission

POSTED

DEADLINE

Mystery Shopping and Customer Experience EvaluatorsThis subcontract opportunity with the Atlanta Regional Commission involves providing mystery shopping and customer experience evaluations for prime contractors working on Area Agency on Aging projects. The selected provider will conduct telephone evaluations and test email response times and quality to measure the accessibility and timeliness of services provided to older adults and individuals with disabilities. Key requirements for this engagement include strict adherence to HIPAA compliance and a thorough understanding of ADA accessibility standards. The contractor is responsible for delivering detailed shop reports, interaction logs, and comprehensive data regarding response and resolution times. Responses for this opportunity are due by December 29, 2026.

Atlanta Regional Commission

POSTED

DEADLINE

RFP823 - Secret Shopper/Mystery Shopping Evaluation of the Aging and Disability Resource Connection

Solicitation # RFP823

The Atlanta Regional Commission (ARC) is soliciting proposals for RFP823 to engage a qualified firm to conduct a secret shopper and mystery shopping evaluation of the Aging and Disability Resource Connection (ADRC). The selected contractor will assess the accessibility, responsiveness, and overall customer experience of the ADRC by testing the Platform 28 telephone system and designated email touchpoints. A primary objective is to evaluate staff adherence to policies and the Georgia Division of Aging Services (DAS) Standards of Promptness, specifically regarding contact initiation within two business days and assessment completion within ten business days. The project requires the delivery of a work plan, evaluation protocols, a comprehensive dataset, a draft summary audit report, and a final presentation of findings. The contract is subject to strict compliance with HIPAA, the Americans with Disabilities Act, Section 504 of the Rehabilitation Act, and Title VI of the Civil Rights Act. Key performance milestones include the completion of mystery shopping activities by April 15, 2027, and the submission of the final report and presentation by June 15, 2027. Proposals must be submitted as a single PDF or Word document via the ARC procurement portal by December 29, 2026, and must not exceed 15 pages. Evaluation will be based on a variety of factors, including set-up fees, unit costs for phone and email evaluations, and the overall reasonableness and value of the proposal, rather than strictly the lowest price. Site registration and application approval on the procurement portal are mandatory prerequisites for submission.

Atlanta Regional Commission

POSTED

DEADLINE

Canadian Student Alcohol and Drugs Survey (CSADS).

Solicitation # WS5869934399

The Government of Canada, through the Department of Public Works and Government Services, is soliciting proposals for professional survey research and project management services to execute the Canadian Student Alcohol and Drugs Survey. The selected provider will be responsible for planning, coordinating, and administering the survey to collect representative national and provincial data from a minimum of 36,000 students in grades 7 through 12. This initiative aims to support Health Canada in developing evidence-based policies and surveillance activities regarding youth substance use. The contract is subject to security requirements and the Buy Canadian Policy, with the potential for two additional three-year option periods. All bid submissions and supporting documentation must be received by October 29, 2026, at 2:00pm EST to be considered responsive. The project will be performed in Ottawa under solicitation number WS5869934399.

Department of Public Works and Government Services

POSTED

DEADLINE

Event Programming & Activation ConsultingThis subcontract for Event Programming and Activation Consulting involves the development and execution of event calendars and activations for prime contractors working on heritage venue projects within the City of North Vancouver. The selected provider will be responsible for event planning, curating pop-ups and exhibits, and implementing audience engagement strategies. A primary goal is to utilize creative or social enterprise models to attract a diverse range of visitors, resulting in the delivery of a comprehensive annual activation calendar and the successful execution of public events. The opportunity was posted on October 20, 2026, with a response deadline of November 13, 2026. Falling under NAICS code 541910, the project is associated with the City of North Vancouver and the Province of British Columbia. Interested parties can find further details through the BC Bid portal.

City of North Vancouver

POSTED

DEADLINE

Office of the Child and Youth Advocate - Request for Qualification - Youth Feedback Surveys

Solicitation # AB-2026-06957

The Office of the Child and Youth Advocate is seeking qualified vendors to provide up to three resources to conduct surveys with young people from approximately December 1, 2026, to October 31, 2028. Ideal candidates should possess professional experience in child welfare, youth justice, social services, or related fields. The work is performed remotely and requires proficiency in Microsoft Office, Excel, SharePoint, and general internet usage for data entry and information access. Strict adherence to confidentiality and data security is mandatory, requiring vendors to secure all electronic systems and ensure the proper disposal of any handwritten or printed notes. This request for qualification, identified by solicitation number AB-2026-06957, invites eligible vendors to submit their qualifications by the response deadline of November 6, 2026, for performance within Alberta.

Office of the Child and Youth Advocate

POSTED

DEADLINE

Community Priorities Forum Facilitation Consultant

Solicitation # RFP-2026-0101

The City of St. Albert is seeking a qualified consultant under solicitation RFP-2026-0101 to design, facilitate, and report on a pilot Community Priorities Forum scheduled for January 2027. The primary objective of this engagement is to gather qualitative community insights from residents to inform the City's strategic planning and budget processes. The selected consultant will be responsible for developing the forum approach, agenda, and discussion questions, creating a pre-forum online questionnaire to synthesize participant priorities, and professionally facilitating one in-person forum within St. Albert. Key deliverables include the facilitation plan, participant materials, and the final report on the forum's outcomes. Proposals must be submitted electronically via the bidding system by November 12, 2026. The City will utilize a weighted scoring system across four stages: mandatory submission review, non-price rated criteria evaluation, pricing analysis, and final ranking. The top-ranked proponent will be invited to enter direct contract negotiations to finalize an agreement based on a total lump-sum price. Mandatory requirements for respondents include providing a GST number, a valid City of St. Albert business license, a current certificate of insurance, and a letter of good standing from WCB Alberta. Payment is processed within 30 days of invoice receipt, and the City maintains the right to inspect and reject deficient work within a 10-day inspection period.

POSTED

DEADLINE

Deaf Community Needs Assessment

Solicitation # SRC0000041714

Opportunities for Ohioans with Disabilities (OOD) is soliciting proposals for a Deaf Community Needs Assessment to examine the immediate and long-term needs of the deaf community in Ohio. The scope of work focuses on ten key areas, including access to services, interpreting and communication, employment, education, housing, independent living, physical and behavioral health, community connection, technology access, and advocacy. The project is structured in phases, culminating in a draft written report, a final report, and a presentation. The targeted period of performance is from January 1, 2027, to June 30, 2027, with the possibility of annual renewals for up to twenty-four additional months. The total budget for this project is capped at 30,000 dollars. Proposals must be submitted electronically via the OhioBuys portal by November 16, 2026, and must include separate technical and cost components. The award is based on a 1,000-point weighted system evaluating technical sub-factors and cost. Contractors are required to provide a detailed staffing plan and must adhere to strict confidentiality policies and professional ethical standards. Notably, artificial intelligence cannot be the sole means of providing communication access to participants. Selected contractors must maintain records for five years and comply with Ohio state laws, including tax exemptions and prevailing wage requirements where applicable.

Oppt Fr Ohioans W/disabilities

POSTED

DEADLINE

Stakeholder Sentiment Research ServicesThis subcontract opportunity for the Virginia Port Authority involves providing stakeholder sentiment research services to support brand strategy projects. The selected provider will be responsible for designing and executing research to gauge the perceptions and attitudes of key stakeholders, utilizing survey software and data analytics platforms to conduct comparative analyses and identify trends. All findings must be summarized through rigorous quality assurance and quality control checklists and delivered as comprehensive research reports and data analysis summaries. The project is categorized under NAICS code 541910 and will be performed in the Hampton Roads area. Interested parties must submit their responses by the deadline of November 12, 2026.

Virginia Port Authority

POSTED

DEADLINE

Commercial Solution Opportunity - Defense Commissary Agency (DeCA) CONUS

Solicitation # HQCAAA27

The Defense Commissary Agency (DeCA) is utilizing a Commercial Solutions Opening (CSO) under DFARS 212.70 to procure an enterprise-grade Software-as-a-Service (SaaS) Survey Platform. This initiative is part of the Elevate the Patron Experience Area of Interest, aimed at modernizing business operations and improving the military pay benefit through the integration of innovative commercial technologies. The agency seeks a complete turnkey solution, including all necessary personnel, tools, and equipment, to capture and analyze patron feedback via a secure, cloud-based environment with multi-channel deployment capabilities. Under solicitation HQCAAA27, the procurement process is designed for speed and efficiency to rapidly integrate cutting-edge technologies that reduce waste, prevent fraud, and decrease process variation. Awards will be structured as fixed-price contracts. Interested vendors must submit a Phase 1 Solution Brief by October 29, 2026, to the primary points of contact, Rakeeb Craig and Jonathan Castro. Offerors are required to propose a period of performance consistent with standard commercial practices, though the government reserves the right to structure the award with a base period and subsequent option periods.

Defense Commissary Agency

POSTED

DEADLINE

ITQ_DKHMCC_PG_OCT2026_Employment Data Collection and Analytics

Solicitation # Doc2861347410

Singapore Management University is soliciting quotations and tenders for Employment Data Collection and Analytics under solicitation number Doc2861347410. Interested suppliers must submit their proposals electronically through the designated Sourcing Event portal by the deadline of October 28, 2026. All communications and clarifications must be handled exclusively via Event Messages to ensure compliance. Strict submission guidelines are in place, requiring the use of the Submit Entire Response function; any proposals sent via email or other channels will be disqualified. Suppliers are cautioned that the currency cannot be changed after submission and should ignore the default opportunity amount of 500 USD. Detailed requirements and attachments are available within the system after clicking the respond button.

Singapore Management University

POSTED

DEADLINE

OST Federal Agent Recruitment Video.The National Nuclear Security Administration, under the Department of Energy, is forecasting a contract for the production of an OST Federal Agent Recruitment Video. This project is categorized under NAICS code 541910 and is designated as a small business set-aside. The performance of this contract is expected to take place in Arkansas. Interested parties may contact Small Business Program Manager Chelsea Murphy for further information regarding this upcoming requirement.

National Nuclear Security Administration

POSTED

4 days ago

DEADLINE

N/A

AI Contract Overview

The Department of Health and Human Services, through the Office of Acquisition and Grants Management, has awarded a hybrid Time and Materials and Firm Fixed Price contract to the National Committee for Quality Assurance for the collection, reporting, and management of Healthcare Effectiveness Data and Information Set Medicare Health Outcomes Survey data. This agreement includes the scientific support of Medicare HOS measures and the development of new measures. The contract was awarded on a sole source basis because the National Committee for Quality Assurance holds the proprietary rights to the HEDIS data collection system and is the only organization authorized to provide the necessary technical administration and measure development. The total projected cost for this effort is 5,643,517.00 dollars, covering a base year and four option years. Managed under solicitation RFQ240350, the work is performed in Washington, DC. The procurement was justified as a limited source award due to the unique qualifications and proprietary technology held by the vendor, ensuring the continued implementation and technical integrity of the HEDIS Medicare Health Outcomes Survey.

General Info

Agency

Department Of Health And Human Services → Ofc Of Acquisition And Grants Management

Contract Value

$6,420,491

NAICS

541910 - Marketing Research and Public Opinion Polling

Place of Performance

Washington, DC, USA

Set-Aside

NONE

Awardee

NATIONAL COMMITTEE FOR QUALITY ASSURANCE Washington DC 20005 USA

Award Issued Date

09/16/2024, 12:00:00 AM UTC

Documents

Limited Source Justification - Implementation of the HEDIS Medicare Health Outcomes Survey

justification-and-authorization

Low

AI Contract Breakdown

Uniform Contract Format

Contract not broken down yet

CLEATUS splits the solicitation into Uniform Contract Format (UCF) sections: scope, pricing, deliverables, and evaluation criteria.

Timeline

PhaseAwarded

PostedSep 24

Award Notice

AwardedSep 16

Contract was awarded

Submission Closed

09/16/2024, 12:00:00 AM UTC

Find active opportunities like this

Start your free trial to discover similar active contracts, track opportunities, and build proposals with AI assistance.

Organization & Contact Information

AgencyDepartment Of Health And Human Services → Ofc Of Acquisition And Grants Management

Contacts1 person available

OfficeBALTIMORE, MD, 21244, USA

Organization / AgencyDepartment Of Health And Human Services → Ofc Of Acquisition And Grants Management

Office AddressBALTIMORE, MD, 21244, USA

Contacts

Carlos Delgado-Sanchez

contact@example.gov

Full Description

The purpose of this contract is to continue the collection, reporting and management of Healthcare Effectiveness Data and Information Set (HEDIS) Medicare Health Outcomes Survey (HOS) and scientific support of the Medicare HOS measures. This contract was awarded as a hybrid T&M/Firm Fixed Price to the National Committee for Quality Assurance (NCQA) on a sole source basis as NCQA NCQA owns the proprietary rights to the system that collects HEDIS data and is the only organization authorized to technically support administration of the HEDIS Medicare HOS and develop new HEDIS measures.