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Commercial Solution Opportunity - Defense Commissary Agency (DeCA) CONUS

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HQCAAA27Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The Defense Commissary Agency (DeCA) is utilizing a Commercial Solutions Opening (CSO) under DFARS 212.70 to procure an enterprise-grade Software-as-a-Service (SaaS) Survey Platform. This initiative is part of the Elevate the Patron Experience Area of Interest, aimed at modernizing business operations and improving the military pay benefit through the integration of innovative commercial technologies. The agency seeks a complete turnkey solution, including all necessary personnel, tools, and equipment, to capture and analyze patron feedback via a secure, cloud-based environment with multi-channel deployment capabilities. Under solicitation HQCAAA27, the procurement process is designed for speed and efficiency to rapidly integrate cutting-edge technologies that reduce waste, prevent fraud, and decrease process variation. Awards will be structured as fixed-price contracts. Interested vendors must submit a Phase 1 Solution Brief by October 29, 2026, to the primary points of contact, Rakeeb Craig and Jonathan Castro. Offerors are required to propose a period of performance consistent with standard commercial practices, though the government reserves the right to structure the award with a base period and subsequent option periods.

General Info

DeCA seeks a secure, enterprise-grade SaaS survey platform to analyze patron feedback.

Agency

Department Of Defense → Defense Commissary Agency

NAICS

541910 - Marketing Research and Public Opinion Polling

Place of Performance

Fort Lee, VA, USA

Set-Aside

NONE

Documents

1

Call for Solution – SaaS Survey Platform (DeCA)

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Timeline

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Response Deadline

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Organization & Contact Information

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AgencyDepartment Of Defense → Defense Commissary Agency
Contacts2 people available
OfficeFORT LEE, VA, 23801, USA
Organization / AgencyDepartment Of Defense → Defense Commissary Agency
Office AddressFORT LEE, VA, 23801, USA
Contacts
Rakeeb Craig
contact@example.gov
Jonathan Castro
contact@example.gov

Full Description

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This is a Commercial Solutions Opening (CSO) issued under the authority of DFARS 212.70. The Defense Commissary Agency (DeCA) is focused on modernizing business operations by actively seeking innovative commercial technologies, products and services that will enhance our ability to deliver the military pay benefit at a significant patron savings.


Authorized under DFARS Subpart 212-70, this CSO enables DeCA to competitively procure solutions through a streamlined acquisition process, allowing for rapid decisions. This approach underscores our mission to expedite the award and delivery of critical technologies, products, and services, ensuring that DeCA can leverage advancements in the grocery resale industry swiftly and efficiently. By prioritizing speed in our contracting efforts, we aim to support the timely integration of cutting-edge technologies, products, and services that enhance our ability to:  improve the commissary benefit; decrease costs without diminishing the benefit; improve processes that have a high risk of potential fraud, waste, or abuse; and reduce waste and decrease variation in processes.


Contracts awarded under this authority will be structured as fixed-price contracts. Through this initiative, DeCA reaffirms its commitment to fostering innovation and enhancing business operations, ultimately delivering a vital benefit of the military compensation package that improves quality of life and readiness by providing grocery items at significant savings.

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