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Commercial Solution Opportunity - Defense Commissary Agency (DeCA) CONUS

Active
HQCAAA2711Federal

Contract Overview

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The Defense Commissary Agency (DeCA) is utilizing a Commercial Solutions Opening under DFARS 212.70 to procure an enterprise-grade Software-as-a-Service (SaaS) Survey Platform. This initiative, identified by solicitation number HQCAAA2711, aims to modernize business operations and elevate the patron experience by implementing a turnkey solution to capture and analyze patron feedback. The required solution must feature multi-channel survey deployment, robust analytical tools to generate actionable insights, and a secure, cloud-based environment. These efforts are intended to improve the commissary benefit, reduce costs, and mitigate risks associated with fraud, waste, and abuse. Awarded contracts will be structured as fixed-price agreements. Offerors must propose a period of performance consistent with standard commercial practices, though the government may adjust this to include a base period with one or more option periods. Interested parties must submit a Phase 1 Solution Brief by October 29, 2026, at 4:00 PM EDT via email to the primary points of contact, Rakeeb Craig and Jonathan Castro. The performance of this contract is centered in Fort Lee, Virginia.

General Info

DeCA seeks a SaaS survey platform to analyze patron feedback and modernize operations.

NAICS

541910 - Marketing Research and Public Opinion Polling

Place of Performance

Fort Lee, VA, 23801, USA

Set-Aside

NONE

Documents

1

Call for Solution – SaaS Survey Platform (DeCA)

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Timeline

Posted

special-notice

Response Deadline

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Organization & Contact Information

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AgencyDepartment Of Defense → Defense Commissary Agency
Contacts2 people available
OfficeFORT LEE, VA, 23801, USA
Office AddressFORT LEE, VA, 23801, USA
Contacts
Jonathan Castro

Full Description

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This is a Commercial Solutions Opening (CSO) issued under the authority of DFARS 212.70. The Defense Commissary Agency (DeCA) is focused on modernizing business operations by actively seeking innovative commercial technologies, products and services that will enhance our ability to deliver the military pay benefit at a significant patron savings.


Authorized under DFARS Subpart 212-70, this CSO enables DeCA to competitively procure solutions through a streamlined acquisition process, allowing for rapid decisions. This approach underscores our mission to expedite the award and delivery of critical technologies, products, and services, ensuring that DeCA can leverage advancements in the grocery resale industry swiftly and efficiently. By prioritizing speed in our contracting efforts, we aim to support the timely integration of cutting-edge technologies, products, and services that enhance our ability to:  improve the commissary benefit; decrease costs without diminishing the benefit; improve processes that have a high risk of potential fraud, waste, or abuse; and reduce waste and decrease variation in processes.


Contracts awarded under this authority will be structured as fixed-price contracts. Through this initiative, DeCA reaffirms its commitment to fostering innovation and enhancing business operations, ultimately delivering a vital benefit of the military compensation package that improves quality of life and readiness by providing grocery items at significant savings.

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