This Government Contract opportunity from Department Of Defense was posted on June 25, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Customer Service & Personnel Support for OCIE Operations
Contract Overview
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AI Contract Overview
The contract obligates the provider to deliver direct customer support to military personnel regarding clothing issue, exchange, and turn-in processes, ensuring accurate sizing, proper fit, and timely resolution of equipment-related issues with a mandated service compliance rate of 95%. Services must be delivered in alignment with OCIE operations requirements, emphasizing responsiveness, accuracy, and customer satisfaction in all interactions. The work is to be performed at a designated location in Annville with a zip code of 17003, and the contract is structured as an 8(a) sole source subcontract under NAICS code 561410, which pertains to office administrative services. This award is issued by the Department of Defense through the W7NX Uspfo Activity Pa Arng with a response deadline of July 2, 2026, and the opportunity was posted for bid on June 25, 2026.
General Info
Agency
NAICS
Place of Performance
Annville, PA, 17003, USASet-Aside
Documents
This scope was carved out of W912KC26RA006.
The full solicitation package (4 documents), including the RFP, is on the prime solicitation, not on this scope.
Central Issue Facility (CIF) Support Services FY-26
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Timeline
Submission Closed
Organization & Contact Information
Full Description
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