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Customer Service Operations Support

Active

Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This contract involves providing comprehensive customer service operations, specifically supporting call center activities, resolving inquiries, and conducting outreach to stakeholders for the Office of Head Start. The scope of work centers on facilitating communication and addressing questions related to the Office, ensuring efficient and effective customer service delivery. The contract falls under the NAICS code 561422, which relates to business support services. Issued as a subcontract and posted in April 2026, the contract is managed by the Office of the Assistant Secretary for Financial Resources within the Department of Health and Human Services. The work is to be performed in Washington, DC, with the ZIP code 20201. Although some details such as solicitation number, set-aside status, organization type, and point of contact are not specified, the contract clearly aims to enhance the Office of Head Start’s customer engagement through structured support functions.

General Info

Provide call center support and outreach for Office of Head Start, managed by HHS in DC.

Agency

Department Of Health And Human Services → Office Of The Assistant Secretary For Financial Resources (asfr)View Agency

NAICS

561422 - Telemarketing Bureaus and Other Contact CentersView NAICS

Place of Performance

Washington, DC, 20201, USA

Set-Aside

NONE

Documents

This scope was carved out of HHS-ACF-SN-26-10001.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Office of Head Start Customer Service Support

AI Contract Breakdown

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No contract breakdown available.

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Timeline

PostedApr 6

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Organization & Contact Information

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AgencyDepartment Of Health And Human Services → Office Of The Assistant Secretary For Financial Resources (asfr)

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Health And Human Services → Office Of The Assistant Secretary For Financial Resources (asfr)

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Office AddressN/A

ContactsNo contact information available

Full Description

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Deliver customer service functions including call center operations, inquiry resolution, and stakeholder outreach for the Office of Head Start.

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