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Call Center Voice Support Services

Active

State & Local

Response Deadline08/21/2026, 01:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract requires the provision of inbound and outbound voice support services for library patrons within San Diego County, focusing on account assistance, overdue notice communications, and general service inquiries. Performance must align with defined standards and response time thresholds to ensure consistent, high-quality patron interactions. The work is classified as a subcontract under NAICS code 561422, which pertains to call center services, and is issued by the San Diego County agency through the California state system. The solicitation was posted on July 30, 2026, with responses due by August 21, 2026, and all services are expected to be performed in San Diego. No set-aside status or point of contact information is provided, and the primary reference for details is the agency’s external portal link.

General Info

Inbound and outbound voice support for San Diego County library patrons, call center services, performance standards, San Diego location.

Agency

California → San Diego CountyView Agency

NAICS

561422 - Telemarketing Bureaus and Other Contact CentersView NAICS

Place of Performance

San Diego, CA, USA

Set-Aside

NONE

Documents

(0)

No documents available

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PostedJul 30

subcontract

Response DeadlineAug 21

Submission deadline

Response Deadline

08/21/2026, 01:00:00 AM UTCin 19 days

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Organization & Contact Information

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AgencyCalifornia → San Diego County

ContactsNo contacts available

OfficeN/A

Organization / Agency

California → San Diego County

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Deliver inbound and outbound voice support for library patrons including account assistance, overdue notices, and service inquiries, meeting defined performance standards and response times.

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