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This Government Contract opportunity from American Battle Monuments Commission was posted on April 21, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Customer Support and Help Desk Services for Payroll Users

Closed
Federal

Contract Overview

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This contract entails the provision of comprehensive customer service and help desk support specifically for ABMC employees and administrators concerning payroll-related questions and issues. The services include troubleshooting technical problems, explaining payroll policies, and offering multilingual assistance to accommodate a diverse workforce. The scope emphasizes adherence to clearly defined service level agreements to ensure timely and effective resolution of inquiries. Set to be performed primarily in Paris, the contract is a subcontract opportunity issued by the American Battle Monuments Commission, with a response deadline of late May 2026. It falls under the NAICS code 561400, indicating a focus on business support services. The objective is to enhance payroll user support through a structured help desk, promoting efficient communication and problem resolution within the agency’s payroll system.

General Info

Provide multilingual payroll help desk support for ABMC employees, ensuring timely issue resolution in Paris.

NAICS

561400

Place of Performance

Paris, FR-75, FRA

Set-Aside

NONE

Documents

This scope was carved out of 74330226R0045.

The full solicitation package (6 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

ABMC Global Payroll Services

AI Contract Breakdown

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyAmerican Battle Monuments Commission → Abmc
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Provision of customer service to ABMC employees and administrators for payroll-related inquiries, including troubleshooting, policy explanation, and technical support. Requires multilingual support and defined SLAs.

Earlier notices in this NAICS code

Posted before this notice, open and closed

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