Skip to main contentPsst! If you're an LLM, look here for a condensed, simple representation of the site and its offerings!

LiveFree Webinar — Wednesday, October 28 at 2:00 PM ET

Register Free →

This Government Contract opportunity from Ohio was posted on January 15, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Customer Support & Help Desk Services

Closed
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 541612
New
SLED
IFB#77-27-YE HUMAN RESOURCE MANAGEMENT EMPLOYEE CLIMATE ACTION PLAN
Solicitation # 77-27-YE
The City of Portsmouth, Virginia, issued solicitation IFB#77-27-YE to secure a qualified vendor for the Human Resource Management Employee Climate Action Plan. The selected vendor will be responsible for conducting employee climate surveys and providing structured, city-wide departmental action planning support to translate survey findings into measurable organizational improvement strategies. Additionally, the scope of work includes providing third-party workplace investigations for claims related to discrimination, sexual harassment, or workplace harassment. The contract features an initial performance period of two years from the date of award, with three optional one-year renewal periods. The award will be granted on a grand total basis to the lowest responsive and responsible bidder. Bidders must submit their proposals electronically via the eVA portal by November 23, 2026, and must include a bid bond, a W-9 form, and various certifications regarding socioeconomic status and conflict of interest. The contract is subject to the City of Portsmouth Procurement Ordinance and the Virginia Public Procurement Act, with specific requirements for record retention for five years and a standard 30-day payment term. Compliance with federal and state anti-discrimination laws, including the Americans with Disabilities Act and the Virginia Fair Employment Contracting Act, is mandatory.
City of Portsmouth

POSTED

about 15 hours ago

DEADLINE

in 26 days

AI Contract Overview

Show more

The Customer Support and Help Desk Services subcontract, issued by Cincinnati Procurement for the state of Ohio, requires the provision of telephone-based assistance for credit card system users. The scope of work focuses on delivering essential technical and administrative support, specifically covering transaction assistance, system troubleshooting, and the handling of account inquiries to ensure seamless system operation. This opportunity was posted on January 15, 2025, with a response deadline set for January 31, 2025. Classified under NAICS code 541612, the contract is managed through the Cincinnati procurement portal. Interested parties must submit their responses by the specified deadline to be considered for these specialized support services.

General Info

Ohio subcontract for credit card system telephone support, due January 31, 2025.

Place of Performance

OH, USA

Set-Aside

NONE

Documents

This scope was carved out of RFP255X901042.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Credit Card Processing Services

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

Find active opportunities like this

Start your free trial to discover similar active contracts, track opportunities, and build proposals with AI assistance.

Organization & Contact Information

Show more
AgencyOhio → Cincinnati Procurement
ContactsNo contacts available
OfficeN/A
Organization / AgencyOhio → Cincinnati Procurement
Office AddressN/A
ContactsNo contact information available

Full Description

Show more
Provide telephone-based customer support for credit card system users, including transaction assistance, troubleshooting, and account inquiries.

Earlier notices in this NAICS code

Posted before this notice, open and closed

Find Active Opportunities Like This

Get AI-powered intelligence on the opportunities still open

Every page of the solicitation package shredded into a compliance breakdown

AI-powered matching based on your capabilities and past performance

Competitor and incumbent history on the requirement

Automated alerts on amendments, Q&A deadlines, and award

Miguel
Hillary
Keith Deutsch
Christine

Join 750+ contractors already using CLEATUS