Diagnostic Imaging PACS (Picture Archiving and Communication System)

The County of San Mateo, through the San Mateo Medical Center, is soliciting proposals for an enterprise-grade Diagnostic Imaging Picture Archiving and Communication System (PACS) to modernize its imaging environment. The project aims to replace a legacy system with a scalable solution supporting Radiology, Cardiology, and dental imaging, with a critical requirement for bidirectional interoperability and workflow alignment with the EPIC Electronic Health Record system. Key technical deliverables include advanced 3D imaging capabilities, specialized clinical workflows, and the implementation of automated backups with offsite redundancy located within the United States. The contract is intended for a five-year term, and award will be based on the overall best value, with preferential scoring available for local businesses and non-profits. The selected contractor must adhere to rigorous security and compliance standards, including HIPAA Business Associate requirements and the maintenance of five million dollars in cyber liability insurance per occurrence. Proposers must be registered with the System for Award Management (SAM.gov) and certify that they are not on any federal exclusion lists. Acceptance of the system is contingent upon critical testing of performance benchmarks, EPIC integration, and data migration accuracy. Administrative requirements include electronic invoicing and adherence to the SMMC Vendor Credentialing Program for on-site access. Proposals must be submitted electronically by October 21, 2026, and must include a detailed technical proposal and a completed Functional Requirements Worksheet.