Diploma and Certificate Printing and Mailing Services for Undergraduate and Graduate Programs

The solicitation issued by UNC Charlotte seeks proposals from qualified vendors to provide comprehensive diploma and certificate printing, finishing, and mailing services for undergraduate and graduate programs. The contract, valued between $50,000 and $200,000, emphasizes secure, high-volume production of diplomas, certificates, honorary degrees, and related materials, with requirements for secure storage, timely delivery, and optional features such as flyer insertion and e-Diploma services. The work must adhere to strict standards for packaging—non-bendable, secure mailers with clear markings—and include tracking capabilities for domestic and international shipments, with postage charged at cost. The contract emphasizes data security, tamper-proof features, and the ability to handle emergency requests within 24 hours, ensuring the integrity and confidentiality of credentials. Evaluation of proposals will be based on a weighted scoring system prioritizing functional aspects and cost (each 40%), followed by vendor background and references (10%) and technical considerations (10%). The process is a one-step evaluation, with the possibility of negotiations and Best and Final Offers, and awards will be made to the most advantageous proposal. The contract is governed by North Carolina state law, specifically the North Carolina General Terms and Conditions, statutes, and administrative codes, with no federal FAR clauses incorporated. Vendors must submit detailed certifications, including financial stability, HUB participation, and personnel disclosures, using designated attachments. The proposal submission is strictly electronic via the state’s eVP portal, with a deadline of September 18, 2025, and no paper or email submissions accepted. The contract includes provisions for key personnel approval, transition assistance, dispute resolution, and ongoing project reviews, ensuring compliance with state policies, security standards, and continuous improvement expectations.