DN817670 Parcel Locker Services on Hackney Estates

The London Borough of Hackney is seeking a single supplier for a concession contract to design, install, and operate a network of automated parcel lockers across selected housing estates and potentially other council-owned sites. The successful provider will manage the end-to-end service, including site surveys, deployment planning, infrastructure installation, power and connectivity provision, day-to-day operations, maintenance, and the eventual removal of equipment. The contract is estimated to be valued at 80 million pounds excluding VAT, with an initial term of eight years starting April 30, 2027, and two optional 12-month extensions for a maximum duration of ten years. The procurement follows a Competitive Flexible Procedure consisting of a four-stage process: an initial shortlisting of up to seven bidders based on pass/fail criteria and specific questions, a proposal stage, potential negotiations and presentations, and a final Best and Final Offer from the top two scoring bidders. Awards are based on the Most Advantageous Tender, with evaluation weighting split between quality at 50 percent, commercial price at 40 percent, and sustainability and social value at 10 percent. The council has indicated particular suitability for small and medium-sized enterprises as well as voluntary, community, and social enterprises.