This Government Contract opportunity from Department Of Veterans Affairs was posted on July 24, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Emergency On-Call IT Support & Rapid Response

Closed

Federal

Submission Closed07/31/2026, 10:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519

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AI Contract Overview

This contract seeks a Service-Disabled Veteran-Owned Small Business to provide 24/7 emergency on-call IT support with a strict service level agreement requiring a response to all service calls within one hour and the dispatch of a qualified engineer within eight hours, regardless of time or day, including nights, weekends, and holidays, subject to prior approval for after-hours and weekend activations. The scope of work demands consistent, reliable assistance to ensure minimal system downtime for critical IT infrastructure, with performance expectations tied directly to rapid resolution times and continuous availability. The contract is issued under the Department of Veterans Affairs through the 262-NETWORK Contract Office 22, with performance located in Phoenix, Arizona, 85012, and is specifically reserved for Service-Disabled Veteran-Owned Small Businesses as defined by the NAICS code 541519. The solicitation was posted on July 24, 2026, with proposals due by 10:00 PM Eastern Time on July 31, 2026, and is structured as a subcontract opportunity under a broader federal procurement framework. Participation requires full compliance with the service response timelines and eligibility certification as a SDVOSB.

General Info

SDVOSB provides 24/7 IT emergency support with one-hour response and eight-hour engineer dispatch in Phoenix, Arizona.

Agency

Department Of Veterans Affairs → 262-NETWORK Contract Office 22 (36C262)View Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

Phoenix, AZ, 85012

Set-Aside

SDVOSBC

Documents

This scope was carved out of 36C26226Q1232.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

DA10-- RedHat OS Service Contract -w/wd, B+4, POP 10/1/2026 - 9/30/2031

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

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Timeline

PhaseClosed

PostedJul 24

subcontract

Response DeadlineJul 31

Deadline has passed

Submission Closed

07/31/2026, 10:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Veterans Affairs → 262-NETWORK Contract Office 22 (36C262)

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Veterans Affairs → 262-NETWORK Contract Office 22 (36C262)

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Provide 24/7 on-call support with a commitment to respond to service calls within 1 hour and dispatch an engineer within 8 hours, including after-hours and weekend coverage with prior approval.