Extended Maintenance and Support Services

The contract entails ongoing maintenance, remote diagnostics, and on-call technical support for the upgraded DXR3xi system after the manufacturer’s warranty has expired. Services are designed to ensure uninterrupted operational reliability, with response protocols in place for urgent technical issues and preventive care measures to minimize downtime. The work is scoped to support the system’s enhanced functionality and must be delivered in accordance with specified performance standards and service level expectations. This subcontract is issued under the National Institutes of Health Office of Acquisition and Logistics Operations, part of the Department of Health and Human Services, with performance required at the facility in Bethesda, Maryland, 20892. The solicitation was posted on July 20, 2026, and responses must be submitted by July 27, 2026. The NAICS code 811212 indicates the work falls under repair and maintenance of commercial and industrial machinery and equipment, underscoring the technical nature of the support services. No set-aside classification is specified, and the contract is open for competitive bidding among qualified subcontractors.