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Family and Friends Communication Support Services

Active

State & Local

Response Deadline10/02/2026, 11:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The Family and Friends Communication Support Services subcontract, managed by the Washington Sheriff agency, focuses on providing customer service and account management for prime contractors on Pierce County Corrections projects. The scope of work includes managing account creation, supporting funding tools, and overseeing communication approval workflows for the families and friends of inmates. These operations are executed through the use of call center software and payment processing portals to ensure timely assistance and ongoing support. This opportunity is categorized under NAICS code 561110 and was posted on July 15, 2026. Interested parties must submit their responses by the deadline of October 2, 2026. Further details regarding the procurement process can be accessed through the Pierce County OpenGov portal.

General Info

Washington Sheriff subcontract for Pierce County Corrections customer service and account management.

Agency

Washington → SheriffView Agency

NAICS

561110 - Office Administrative ServicesView NAICS

Place of Performance

WA, USA

Set-Aside

NONE

Documents

This scope was carved out of 2026-RFP-160.

The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Communication Services for Inmates at Pierce County Jail and Juvenile Detention Center

AI Contract Breakdown

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Timeline

PostedJul 15

subcontract

Response DeadlineOct 2

Submission deadline

Response Deadline

10/02/2026, 11:00:00 PM UTCin 20 days

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Organization & Contact Information

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AgencyWashington → Sheriff

ContactsNo contacts available

OfficeN/A

Organization / Agency

Washington → Sheriff

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Performs customer service and account management for prime contractors on Pierce County Corrections projects. Manages account creation, provides support for funding tools, and handles communication approval workflows for families and friends of inmates. Utilizes call center software and payment processing portals to provide timely assistance. Delivers ongoing customer support operations and account management.

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