FHA Resource Center Recompete

The FHA Resource Center Recompete is a forecasted procurement managed by the General Services Administration under the Federal Acquisition Service. The contract requires a contractor to provide, manage, and maintain an omnichannel front-door contact center supported by a comprehensive ecosystem of infrastructure technology and organizational management. The primary objective is to deliver timely, accurate, and consistent services to both internal and external customers by leveraging industry best practices and emerging, best-in-class technologies. This requirement is classified under NAICS code 561422 and is centered in Washington. The procurement process is currently in the forecasting stage, with key points of contact identified for both general inquiries and small business assistance. Interested parties can monitor the acquisition through the official acquisition gateway to track updates regarding the solicitation and potential set-aside determinations.