This Government Contract opportunity from Missouri was posted on June 30, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Field Support & Help Desk Services
Contract Overview
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AI Contract Overview
The contract requires the provision of Tier 1 and Tier 2 help desk support for MoDOT personnel utilizing diagnostic software, encompassing remote troubleshooting and license management tasks to ensure continuous operational functionality. The support services are critical to maintaining system accessibility and performance for state transportation staff, with a focus on timely resolution of technical issues without on-site intervention. All assistance must be delivered remotely and must include proactive management of software licenses to prevent disruptions in workflow and compliance. This subcontract, posted on June 30, 2026, with a response deadline of July 9, 2026, falls under NAICS code 541512 for computer systems design and related services. It is associated with the Missouri Department of Transportation and is intended to support internal operations across the state. The place of performance and specific location details are not provided, indicating that services may be delivered remotely from any location as long as they effectively meet MoDOT’s support requirements. The contract is open for bidding under a subcontractual arrangement without a specified set-aside classification.
General Info
Agency
NAICS
Place of Performance
MO, USASet-Aside
Documents
This scope was carved out of MODOT 0000000346SL.
The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.
Mechanic Software - Detroit Diesel Diagnostic Link
AI Contract Breakdown
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Timeline
Submission Closed
Organization & Contact Information
Full Description
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