This Government Contract opportunity from Department Of Agriculture was posted on May 19, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
FPAC Tier 1 & Tier 2 Service Desk and IT Service Management Support – Notice of Intent to Compete Under USDA STRATUS Pool 2 Small Business Track
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The U.S. Department of Agriculture’s Farm Production and Conservation Mission Area is preparing to award a contract for comprehensive Tier 1 and Tier 2 Service Desk and IT Service Management support to be conducted under the USDA STRATUS Pool 2 Small Business Track. The requirement will deliver end-to-end service request, incident, and problem management services within a performance-based framework, supporting the Information Solutions Division’s operations across complex IT environments. Contractors will be responsible for asset, change, release, configuration, and continuity management, as well as developing standardized configurations for on-premise and cloud servers, managing license and cloud cost operations, and creating and maintaining IT contingency plans. Dashboards to improve transparency in asset management will also be required to enhance visibility across the mission area. The contract will be issued as a total small business set-aside under NAICS code 541519, ensuring competition is limited to small businesses qualified under the STRATUS Pool 2 framework, which is designed for cloud-focused IT services and promotes vendor diversity. The acquisition is being managed by the Office of Contracting and Procurement, with performance expected to occur primarily in Alexandria, District of Columbia, and support services delivered from Fort Collins, Colorado. The notice was posted on May 19, 2026, with responses due by June 19, 2026, and the point of contact is Mary Kay Woodin. While this is a notice of intent and not a formal solicitation, it provides critical preview information for interested small businesses to prepare for the upcoming procurement.
General Info
Agency
NAICS
Place of Performance
Alexandria, DC, USASet-Aside
Documents
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Timeline
Submission Closed
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Full Description
SPECIAL NOTICE
Subject: FPAC Tier 1 & Tier 2 Service Desk and IT Service Management Support – Notice of Intent to Compete Under USDA STRATUS Pool 2 Small Business Track
Agency: U.S. Department of Agriculture (USDA)
Mission Area: Farm Production and Conservation (FPAC)
Office: Office of Contracting and Procurement (OCP)
The U.S. Department of Agriculture (USDA), Farm Production and Conservation (FPAC) Mission Area, is finalizing its acquisition approach for a forthcoming requirement that will provide end‑to‑end management and delivery of Tier 1 and Tier 2 Service Desk (SD) services. This effort includes full lifecycle handling of Service Requests (SRs), Incident Management, and support to Problem Management strategies and activities.
The anticipated requirement will support FPAC Information Solutions Division (ISD) operations by providing expertise across asset management, change management, release management, configuration management, and continuity management. Support activities will enable FPAC ISD to monitor and perform IT operations, infrastructure, and maintenance on active, complex IT environments that deliver programs across FPAC mission delivery agencies.
The forthcoming solicitation will include support for:
• Development and management of processes and procedures governing license, hardware, and cloud operations cost management
• Development of standard configurations for on‑premise and cloud servers
• Support for the creation and maintenance of IT contingency plans
• Delivery of asset management dashboards to enhance transparency across the Mission Area
• Service Request, Incident, and Problem Management services under a performance‑based framework
Use of USDA STRATUS Pool 2 – Small Business Track
USDA intends to utilize the USDA STRATUS Pool 2 Small Business Track as the competitive vehicle for this requirement. STRATUS Pool 2 provides a streamlined cloud‑focused IT services framework and sufficient small business vendor diversity to support competition within the small business track.
This Special Notice is issued for informational purposes only. It does not constitute a Request for Quote (RFQ), Request for Proposal (RFP), or invitation to bid, and no proposals are being requested at this time.
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