FY26 - OUC - HR - Consulting Services for Emergency Service Employment Screening and Hiring - SPR

The Office of Unified Communications (OUC) is seeking psychological assessment services to support the hiring process for critical emergency service positions within its Call Center Operations. These assessments are designed to evaluate candidates’ psychological fitness, attitudes, and behavioral traits necessary to handle the high-stress, high-volume demands of emergency communications roles. The goal is to ensure that only individuals with the appropriate mental and emotional resilience are selected, enhancing the reliability and effectiveness of the agency’s response capabilities. The services will be integrated into the early stages of the pre-employment screening process to inform objective, data-driven hiring decisions. The contract, titled FY26 - OUC - HR - Consulting Services for Emergency Service Employment Screening and Hiring - SPR, is forecasted for fiscal year 2026 with a posted date of July 23, 2026. It is managed by the Human Resource Department of OUC under the District of Columbia and is intended to strengthen the integrity of the selection process for positions that are vital to public safety. While specific details on set-aside status, contracting vehicle, or performance location are not provided, the requirement emphasizes the need for professional psychological evaluation tools to uphold operational standards in a high-stakes public service environment.