FY27 Assiste Living Long Term Care Ombudsman Expansion

The contract pertains to the FY27 Assisted Living Long Term Care Ombudsman Expansion initiative, administered by the Massachusetts Executive Office of Elder Affairs through the Long Term Care Ombudsman Program under the Older Americans Act. The solicitation, identified as BD-27-1040-1040C-1040L-131337, seeks qualified entities to deliver ombudsman services to residents of Assisted Living Residences across designated towns in Massachusetts, as outlined in Attachment B – Town Listings. The scope involves advocating for residents’ health, safety, welfare, and rights, including the investigation and resolution of complaints in accordance with 101 CMR 30.00 and the Program Director Procedure Manual. Service delivery will be conducted through four designated Area Agencies on Aging—AgeSpan, Greater Springfield Senior Services, Old Colony Planning Council, and Springwell—each receiving a grant award of $96,537, totaling an estimated contract value of $386,148. The period of performance aligns with the state fiscal year FY27, from July 1, 2026, to June 30, 2027, with all invoices required to be submitted monthly via E-Invoicing and finalized no later than August 10, 2027. Proposals must be electronically submitted through the COMMBUYS portal by the deadline of August 6, 2026, and will be evaluated on a Best Value basis, prioritizing factors such as experience, capacity, geographic coverage, and program alignment without fixed cost weights or numerical scoring. Performance will be monitored by the state government to ensure compliance with regulatory standards and reporting timelines, with no specified option periods, key personnel requirements, or security clearances. The place of performance is broadly across Massachusetts, with administrative oversight centered in Boston, MA, ZIP 02108. No formal contract clauses, representations, certifications, packaging requirements, or detailed pricing structures are included; the award is structured as a grant rather than a traditional contract, with no CLINs, SLINs, or FOB terms. The contracting officer and contracting officer’s representative information are not provided, and while attachments A and B are referenced, no additional documentation beyond the statement of work and town listings is detailed.