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Gallagher Enterprise Software Licenses and Maintenance Support Services

Forecast
Federal

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The United States Citizenship and Immigration Services is seeking a forecast for Gallagher Enterprise Software Licenses and Maintenance Support Services to maintain its physical access control systems. Because the software is proprietary, licenses must be obtained through an authorized reseller to ensure the agency receives critical upgrades and patching. These services are essential for both enterprise and standalone configurations, ensuring uninterrupted physical security and operational continuity for employees across various locations. This requirement is designated as a Woman Owned Small Business set-aside under NAICS code 541519, with the place of performance located in Camp Springs, Maryland. The current incumbent contractor is Software Information Resource Corp. Failure to maintain these licenses would disrupt the agency's enterprise architecture, potentially delaying critical activities and exposing the organization to liability.

General Info

USCIS seeks WOSB for Gallagher software licenses and maintenance for physical access control.

NAICS

541519 - Other Computer Related Services

Place of Performance

Camp Springs, MD, USA

Set-Aside

WOSB

Documents

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No documents available

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Timeline

PhaseForecast
Posted

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Organization & Contact Information

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AgencyDepartment of Homeland Security → United States Citizenship And Immigration Services
Contacts3 people available
OfficeN/A

Full Description

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USCIS has a requirement for Gallagher software. Gallagher software provides USCIS with physical access control systems both from an enterprise Physical Access Control (ePACS) and standalone configurations. Gallagher software is proprietary and as such, the licensing must be procured from an authorized software reseller. For these reasons, no other type of licensing can satisfy the needs of the Agency. The licenses will allow USCIS access to proprietary software upgrades and patching to keep devices up to date. The support will reduce the risk of uninterrupted service for employees, especially those working away from the main office. If service is interrupted, it will affect all USCIS employees as this is currently part of the enterprise architecture and is essential for continued operation. Disruption in service will delay all activity and will leave USCIS open to liability for not meeting required deadlines.

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