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This Solicitation opportunity from Texas was posted on July 29, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Genesis Software Support Services

Closed
HHS0016508State & Local

Contract Overview

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The Genesis Software Support Services contract issued by the Texas Health and Human Services Commission (HHSC) under solicitation number HHS0016508 is a comprehensive procurement opportunity aimed at securing support, maintenance, and support services for the Genesis software platform. The contract has an estimated value ranging from $500,000 to $1,500,000 and is scheduled to commence on September 1, 2025, with an initial term of one year, including options for renewal up to two additional years. The scope encompasses software maintenance, troubleshooting, updates, and technical support, with performance standards and compliance requirements outlined to ensure high-quality service delivery. Bidders are required to submit detailed pricing via a designated exhibit, along with affirmations, security and privacy inquiries, and certifications, with strict deadlines for submission and adherence to procurement schedules. Throughout the contract, there is a strong emphasis on compliance with state and federal laws, including data privacy, security, and anti-debarment provisions, although no explicit federal FAR clauses are incorporated. The agreement mandates background checks for personnel, prohibits illegal drug use, and requires the contractor to maintain all necessary permits and licenses. Contract administration will be managed by a designated HHSC Contract Manager, who will oversee performance, monitor deliverables, and facilitate communication. Payment procedures involve monthly invoicing aligned with the pricing schedule, with invoices referencing the contract or purchase order number and detailed work descriptions. The contract also includes specific provisions for contract modifications, renewal options, and performance monitoring, but does not specify detailed inspection or delivery locations, nor does it include explicit packaging, marking, or proposal submission instructions. Overall, the agreement is structured to ensure rigorous compliance, performance accountability, and clear administrative oversight, tailored to support the Texas HHSC’s software infrastructure needs.

General Info

Documents

5

Genesis Software Support Services Bid for Texas HHS

PDF, High priority: read this first1 page · rfq
High

Genesis Software Support Services IFB

PDF, High priority: read this first39 pages · ifb
High

HHS Contract Affirmations v2.6 Effective July 2025

PDF, High priority: read this first47 pages · contract-document
High

HHS Solicitation Affirmations v. 2.7

PDF, High priority: read this first13 pages · contract-document
High

Texas HHS System Data Use Agreement - Security and Privacy Inquiry

PDF, High priority: read this firstcontract-document
High

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Timeline

PhaseClosed
Posted

Solicitation

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyTexas Health & Human Services Commission
Contacts1 person available
OfficeN/A
Office AddressN/A

Full Description

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Genesis Software Support Services for The Texas Health and Human Service Commission

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Miguel
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Keith Deutsch
Christine

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