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This Government Contract opportunity from Department Of Defense was posted on May 5, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Global Technical Support and Help Desk Services

Closed
Federal

Contract Overview

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The contract focuses on delivering continuous, 24/7 global technical support services, encompassing Tier 2 and Tier 3 help desk assistance. It includes remote management capabilities and integration with existing monitoring systems to ensure efficient issue detection and resolution. Services are to be provided across both CONUS and OCONUS locations, supporting operational needs worldwide. This subcontract, under the NAICS code 541519, is managed by the Department of Defense’s It Contracting Division - PL84 and is set to be performed in Mt Zion, with the zip code 62225. The solicitation was posted on May 5, 2026, and responses are due by May 12, 2026. The contract's emphasis on high-level technical support and integration with monitoring systems highlights its importance in maintaining robust and responsive IT infrastructure support for defense operations.

General Info

24/7 global Tier 2/3 technical support with remote management for CONUS and OCONUS locations.

Agency

Department Of Defense → It Contracting Division - PL84

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

Mt Zion, IL, 62225, USA

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Defense → It Contracting Division - PL84
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Defense → It Contracting Division - PL84
Office AddressN/A
ContactsNo contact information available

Full Description

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Provision of 24/7 global technical support, Tier 2/Tier 3 help desk, remote management, and integration with monitoring systems across CONUS/OCONUS.