Health Quality Council of Alberta - Request for Proposal - 2026 HOME AND COMMUNITY CARE CLIENT EXPERIENCE SURVEY

The Health Quality Council of Alberta is soliciting proposals to conduct a mail survey of home and community care clients across Alberta, with the goal of capturing client experience data and generating structured data files for analysis. The survey must be delivered via a web-based platform to clients with valid email addresses, while also offering a paper survey option for those who prefer or require it. Eligible clients without email access will receive paper survey packages, ensuring inclusive participation. The methodology outlined in the request must be strictly followed to maintain data integrity and consistency, and all deliverables must align with the specified standards for data collection and file output. Proposals must include a detailed fee structure and adhere to the required format as defined in the document, with submissions due by June 15, 2026. The contract is open to qualified vendors through the Canada Buys platform, and all questions or communications regarding the solicitation should be directed to Dianne Schaeffer, the Contracting Authority. The project emphasizes accessibility, comprehensive data capture, and adherence to the defined methodology to ensure the results accurately reflect the experiences of home and community care clients throughout Alberta.