This Government Contract opportunity from Department Of Defense was posted on June 18, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Help Desk and Technical Support Services

Closed

Federal

Submission Closed06/24/2026, 06:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519

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AI Contract Overview

The contract seeks a provider to deliver comprehensive 5-year 24/7 help desk and technical support services specifically for TACLANE-FLEX units, ensuring continuous operational readiness through real-time troubleshooting, timely firmware updates, and secure key management for CIKs. Support must be available around the clock to address hardware and software issues, maintain system integrity, and uphold strict security protocols for cryptographic key handling. The services are critical to sustaining the functionality and confidentiality of encrypted communication systems deployed in defense environments. This subcontract is issued by the Naval Undersea Warfare Center Division Newport under the Department of Defense, with the performance location designated as Newport, Rhode Island, 02841. The North American Industry Classification System code 541519 indicates it falls under other computer-related services, and the solicitation opens on June 18, 2026, with responses due by June 24, 2026, at 6:00 p.m. The contracting opportunity is open to eligible subcontractors without a specified set-aside category, and all support activities must align with DoD cybersecurity and operational standards without interruption or degradation over the full five-year term.