This Government Contract opportunity from Department Of Defense was posted on May 12, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Help Desk & Tier 1/Tier 2 User Support

Closed

Federal

Submission Closed05/14/2026, 03:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519

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AI Contract Overview

The contract encompasses daily user support for the JAGLINK PowerApp, providing assistance with login issues, navigation, form errors, and workflow guidance through Teams, email, or phone. Support services are categorized as Tier 1 and Tier 2 help desk functions, ensuring timely resolution of user-facing technical challenges. The work is required to be performed in support of the Naval Supply Systems Command Fleet Logistics Center Norfolk under the Department of Defense, with the primary place of performance located at the Washington Navy Yard, zip code 20374. This subcontract is classified under NAICS code 541519, indicating it falls within the category of other computer-related services. Responses must be submitted by May 14, 2026, at 3:00 PM, with the solicitation posted on May 12, 2026.