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This Government Contract opportunity from Florida was posted on May 26, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Help Desk / Tier 1 Support Augmentation

Closed
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 541512
New
Utilization Management Technical Solutions RFI
Solicitation # utilization-management-technical-solutions-rfi
Noridian Healthcare Solutions, LLC is issuing a Request for Information (RFI) to identify qualified technology providers and strategic partners capable of delivering configurable technical solutions for end-to-end utilization management (UM) workflows. The primary objective is to modernize the evaluation of medical necessity, appropriateness of care, provider compliance, and program integrity for federal and state healthcare programs. The scope of the RFI covers a wide range of capabilities, including clinical operations such as intake, prior authorization, and appeals, as well as workflow automation, provider engagement portals, data interoperability using HL7, FHIR, and X12 standards, and the integration of AI and advanced intelligence. This opportunity is open to a broad range of small business entities, including SDB, WOSB, HUBZone, VOSB, and SDVOSB certifications, under NAICS code 541512. Interested respondents must notify Noridian via email to gain access to the Agiloft Contract Management System, where all official correspondence and submissions must be conducted. Responses are required to be submitted using a specific templated spreadsheet by September 21, 2026. Following a comprehensive review of the submissions, Noridian may invite selected respondents to participate in solution demonstrations during the fourth quarter of 2026. Respondents must certify that they are not debarred or suspended and have no conflicts of interest that would prohibit contracting with Noridian.
Noridian Healthcare Solutions, LLC

POSTED

about 11 hours ago

DEADLINE

in 10 days
NAICS: 541512
New
Federal
W912DY26RA030 OFFICIAL SOLICITATION_ AMENDMENT 2 FOR UTILITY MONITORING AND CONTROL SYSTEMS VI
Solicitation # W912DY26RA030
Solicitation W912DY26RA030 is a sealed bid for the Utility Monitoring and Control Systems (UMCS) VI Multiple Award Task Order Contract (MATOC), issued by the U.S. Army Corps of Engineers, Huntsville Engineering and Support Center. The contract seeks qualified contractors to provide procurement, installation, and maintenance and service support for Facility Related Control Systems (FRCS), including HVAC, SCADA, fire alarm, electronic security, and utility metering systems for U.S. Army and Department of Defense facilities. This MATOC features a seven-year ordering period with an aggregate capacity of 5.1 billion dollars shared among all awardees. The scope includes both domestic and OCONUS performance across the European, Pacific, MidEast, and Caribbean regions. Award eligibility is based on a qualifying offer approach where offerors must be determined as responsible sources and receive an Acceptable rating across three evaluation factors: Technical/Management Approach, Past Performance, and Small Business Participation. Price is not evaluated for the base MATOC award but will be a factor for individual task orders. Proposals must be submitted electronically via the Procurement Integrated Enterprise Environment (PIEE) by July 25, 2026, organized into four specific volumes with strict page limits for technical and small business plans. Key requirements include the ability to obtain Secret security clearances, compliance with the National Industrial Security Program Operating Manual, and the submission of a Small Business Participation Plan.
W2V6 USA Engineering Spt Ctr Huntsvil

POSTED

about 15 hours ago

DEADLINE

in 6 days

AI Contract Overview

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The contract involves providing supplemental Tier 1 help desk support specifically for users of the Department of Financial Services (DFS). The support services include assistance with user login issues, guidance on role requests, and help navigating workflows within the SmartAMS system. This subcontract is aligned with NAICS code 541512, which pertains to computer systems design services. The opportunity was posted on May 26, 2026, with a response deadline set for June 16, 2026. It is a subcontract under the Florida Department of Financial Services but does not specify a set-aside type or a detailed place of performance. The focus of the contract is to augment existing help desk capabilities to enhance user experience and ensure smooth operation of DFS systems.

General Info

Provide Tier 1 help desk support for DFS users, focusing on login, roles, and SmartAMS workflows.

Agency

Florida → Department of Financial ServicesView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

FL, USA

Set-Aside

NONE

Documents

This scope was carved out of 2526-09 SS OIT.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Smart IT Tools, SmartAMS Software Solution

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyFlorida → Department of Financial Services
ContactsNo contacts available
OfficeN/A
Organization / Agency
Florida → Department of Financial Services
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

Show more
Provide supplemental Tier 1 help desk support for DFS users, including login assistance, role request guidance, and workflow navigation for SmartAMS.

More opportunities from Florida → Department of Financial Services

Same awarding agency

NAICS: 541511
SLED
Smart IT Tools Holder Pro Software
Solicitation # 2627-03 SS OIT
The Florida Department of Financial Services, Office of Information Technology, is pursuing an intended single source procurement from Smart IT Tools, LLC under solicitation 2627-03 SS OIT. The acquisition consists of a one-time purchase of the Holder Pro Software source code and a one-year subscription to the AI-powered National Association of Unclaimed Property Administrators (NAUPA) Eyeball Report Generator, with options to renew the subscription for up to three additional years. The total estimated value of the procurement is 239,996.00 dollars. This single source approach is justified by the proprietary nature of the software and its unique ability to integrate with the Unclaimed Property Management Information System while ensuring data integrity and security. The scope of work includes the delivery of a Holder Reporting Portal, featuring a shared code license of approximately 48,000 lines of code utilizing a React 18 and TypeScript frontend with a .NET 10 REST API backend. This portal is designed to manage the full holder reporting lifecycle, including registration, filing, payments, and penalties. Under the agreement, the Department will receive joint ownership of the configured codebase. Prospective vendors were invited to provide relevant information by September 22, 2026, to challenge the single source determination. Administration of the contract is managed by Becky Hale in Tallahassee, Florida.
Custom Computer Programming Services

POSTED

12 days ago

DEADLINE

in 10 days
View Details

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