This Government Contract opportunity from Florida was posted on May 26, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Help Desk / Tier 1 Support Augmentation

Closed

State & Local

Submission Closed06/16/2026, 07:30:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 541512

New

Federal

Mission Enabling Services Contract (MESC) IIThe Mission Enabling Services Contract (MESC) II is structured into three distinct components: two single-award baselines—NAMIS Services and Spaceflight Enabling Services—and a multi-award Indefinite Delivery/Indefinite Quantity (IDIQ) segment. Each baseline addresses ongoing, clearly defined government needs independently of one another or the IDIQ tasks. The IDIQ portion facilitates work on new projects that fall within the general scope but are not predefined within the baselines, allowing flexibility to meet emerging requirements. This contract supports the development, sustainment, and maintenance of specialized mission-critical applications and services that assist the Johnson Space Center Flight Operations Directorate (JSC FOD) and its partners. Its scope covers flight support activities that benefit a broad range of customers, including NASA centers, international partners, other government entities, and commercial collaborators. Performance is primarily based in Houston, and the contract's NAICS code is 541512, indicating a focus on computer systems design services. Points of contact include Erin E. Moeller for general inquiries and Tumarrow Romain as the Small Business Specialist.

POSTED

DEADLINE

Software Development and Platform IntegrationThe contract involves designing and maintaining the full-stack architecture for a bid analysis SaaS platform tailored to the Tennessee Department of Transportation (TDOT). This includes developing the user interface and user experience components and ensuring seamless integration with TDOT's existing systems, such as Bid Express. The work will be performed primarily in Chester and falls under the NAICS code 541512, which pertains to custom computer programming services. This subcontract requires delivering a comprehensive software solution that supports bid analysis processes, facilitating TDOT's operational needs related to transportation project bidding. The solicitation was posted and is due on June 26, 2026, indicating a tight response deadline. The contract emphasizes both technical proficiency in software development and the ability to integrate with government systems, ensuring the platform enhances efficiency and functionality for TDOT’s use.

Tennessee Department of Transportation

POSTED

DEADLINE

Bid Tab Analysis Software Development and ReportingThis contract involves the development of custom software tools designed for bid tabulation analysis, focusing on functionalities such as unit price benchmarking, outlier detection, and competitor tracking. The software solution will include integrated dashboards to facilitate comprehensive reporting and data visualization, enhancing the ability to analyze bid data effectively. The project is categorized under NAICS code 541512, which pertains to custom computer programming services. Issued by the Tennessee Department of Transportation, the work is to be performed in Dyer, Tennessee. The contract is a subcontract opportunity without a specified solicitation number or set-aside designation. Both the posted date and the response deadline for proposals are June 26, 2026. This initiative aims to support the department’s efforts in improving bid analysis processes for better decision-making in transportation projects.

Tennessee Department of Transportation

POSTED

DEADLINE

Certified Payroll & Prevailing Wage Compliance SystemThe contract involves the development and management of an electronic certified payroll submission system designed to ensure compliance with federal and state wage laws. The system will facilitate weekly submissions of WH-347 forms and maintain payroll records for a minimum of three years. It must provide secure access for both the Tennessee Department of Transportation (TDOT) and the U.S. Department of Labor to review and verify payroll information. This subcontract, associated with NAICS code 541512, targets specialized software services and is specifically aimed at supporting TDOT operations in Tipton. The project underscores the critical need for accurate and timely reporting of prevailing wages, helping to streamline compliance efforts and enhance transparency in wage reporting across relevant construction and transportation projects.

POSTED

DEADLINE

ITS System Maintenance ServicesThe contract involves providing ongoing maintenance and technical support for the Tennessee Department of Transportation’s SmartWay Intelligent Transportation System. This work is categorized under the NAICS code 541512, which pertains to computer systems design services, indicating a focus on IT and technical expertise to ensure the system’s optimal functionality. The services will be performed as a subcontract and are set to take place in Hamilton, Tennessee. The solicitation for this contract was posted on June 26, 2026, with the response deadline on the same day, underscoring a time-sensitive procurement process. While specific details such as the agency's office address and point of contact are not provided, the Tennessee Department of Transportation is the contracting agency managing this opportunity. The contract aims to support the SmartWay system, which is a key component of the state’s intelligent transportation infrastructure, likely requiring continuous technical oversight and system updates to maintain efficient transportation management.

Tennessee Department of Transportation

POSTED

in 10 days

DEADLINE

in 10 days

AI Contract Overview

The contract involves providing supplemental Tier 1 help desk support specifically for users of the Department of Financial Services (DFS). The support services include assistance with user login issues, guidance on role requests, and help navigating workflows within the SmartAMS system. This subcontract is aligned with NAICS code 541512, which pertains to computer systems design services. The opportunity was posted on May 26, 2026, with a response deadline set for June 16, 2026. It is a subcontract under the Florida Department of Financial Services but does not specify a set-aside type or a detailed place of performance. The focus of the contract is to augment existing help desk capabilities to enhance user experience and ensure smooth operation of DFS systems.

General Info

Provide Tier 1 help desk support for DFS users, focusing on login, roles, and SmartAMS workflows.

Agency

Florida → Department of Financial Services

NAICS

541512 - Computer Systems Design Services View NAICS

Place of Performance

FL, USA

Set-Aside

NONE

Documents

(0)

No documents available

AI Contract Breakdown

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Timeline

PhaseClosed

PostedMay 26

subcontract

Response DeadlineJun 16

Deadline has passed

Submission Closed

06/16/2026, 07:30:00 PM UTC

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Organization & Contact Information

AgencyFlorida → Department of Financial Services

ContactsNo contacts available

OfficeN/A

Organization / Agency

Florida → Department of Financial Services

Office AddressN/A

ContactsNo contact information available

Full Description

Provide supplemental Tier 1 help desk support for DFS users, including login assistance, role request guidance, and workflow navigation for SmartAMS.