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This Government Contract opportunity from Department Of Defense was posted on June 15, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Helpline Technology Platform & IT Infrastructure

Closed
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 518210
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NAICS: 518210
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HANDSHAKE SOFTWARE AS A SERVICE SUBSCRIPTION
Solicitation # TB071520261025
The Washington Headquarters Services Acquisition Directorate intends to issue a sole source award to Stryder Corp. for an enterprise Handshake Premium SaaS subscription. This platform will support the Human Resources Directorate in executing centralized early-career sourcing and strategic recruiting campaigns across national higher-education networks for various Department of Defense components and executive offices. The procurement includes 20 recruiter seat licenses, the Talent Engagement Suite, an advanced brand page, an insights and reporting dashboard, and expert onboarding and technical support. The government has identified Handshake as the only capable vendor due to its proprietary code and exclusive partnerships with over 1,400 accredited higher-education career centers. This action is being pursued under the authority of 41 U.S.C. 1901 and simplified procedures. While this is a notice of intent and not a request for quotes, interested parties may submit capability statements via email by September 14, 2026. The primary NAICS code for this effort is 518210.
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DEADLINE

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NAICS: 518210
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NAICS: 518210
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NAICS: 518210
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NAICS: 518210
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AI Contract Overview

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The contract involves developing, hosting, and maintaining a secure and scalable technology platform designed to support multiple communication modes, including voice, text, chat, and mobile applications. The platform must comply with Section 508 accessibility standards and achieve a minimum of 99% monthly uptime, ensuring reliable and uninterrupted service. Secure handling of data is a critical requirement, reflecting the sensitivity and importance of the information managed through the system. This subcontract, titled "Helpline Technology Platform & IT Infrastructure," is issued by the Defense Human Resources Activity under the Department of Defense and will be performed in Alexandria. The solicitation was posted in mid-June 2026, with responses due by mid-July 2026. The contract falls under the NAICS code 518210, which pertains to data processing, hosting, and related services. The awarded contractor will be responsible for delivering a robust IT infrastructure to support helpline communications, facilitating efficient interaction and data security for users.

General Info

Develop, host, maintain secure, accessible helpline platform with 99% uptime for DoD communication.

Agency

Department Of Defense → Defense Human Resources ActivityView Agency

NAICS

518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related ServicesView NAICS

Place of Performance

Alexandria, VA, USA

Set-Aside

NONE

Documents

This scope was carved out of H98210-26-SHL.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Safe Helpline Sources Sought

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Defense → Defense Human Resources Activity
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Defense → Defense Human Resources Activity
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

Show more
Develop, host, and maintain a secure, scalable, Section 508-compliant platform supporting voice, text, chat, and mobile app communications with 99% monthly uptime and secure data handling.

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