IFB # 10222251 - Transcription Services

The California Department of Water Resources issued Invitation for Bid 10222251 to secure direct electronic transfer transcription services for the Office of Civil Rights and the Internal Audit Office. The contractor is responsible for transcribing digitally recorded workplace investigations and witness interviews into accurate, fully searchable electronic formats, specifically Microsoft Word or PDF. The anticipated contract term is three years, with a total award value of 131,000 dollars. Services are performed at the contractor's facility, with a standard delivery turnaround of 14 calendar days and a requirement to provide revised transcripts within five business days of an error notice. To ensure strict confidentiality, the use of Artificial Intelligence or Generative AI tools is strictly prohibited. Qualified bidders must be licensed in California, hold a valid certificate from the Court Reporters Board of California, and possess at least one year of professional experience. The contract is awarded to the lowest responsible bidder, with specific preferences available for those subcontracting with California certified small businesses. Payment is processed monthly in arrears within 45 days of receiving an undisputed invoice, provided the DWR Contract Manager has issued written notice of satisfactory completion. The state maintains the right to terminate the agreement without cause upon 30 days advance written notice.