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This Government Contract opportunity from Department Of Defense was posted on August 29, 2017. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Integrated Call Center and Administrative Support Service Bridge Contract

Awarded
BOM072620171930Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 561110
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POSTED

2 days ago

DEADLINE

in 16 days

AI Contract Overview

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The Department of Defense Washington Headquarters Services intends to award a sole source follow-on bridge contract to KCK Technologies, LLC for Integrated Call Center and Administrative Support Services. This action is being taken under the statutory authority for Other than Full and Open Competition to ensure the continuity of critical operations for the DoD Consolidated Adjudications Facility. The services include establishing and maintaining a responsive call center to provide administrative support for processing Incident Reports in the Joint Personnel Adjudicative System and the Clearance Adjudication Tracking System, as well as handling Research, Recertify, and Upgrade tasks. The contract, identified by solicitation number BOM072620171930 and NAICS code 561110, is designed to prevent a lapse in essential services while a competitive acquisition is delayed due to a CICA protest stay. The anticipated period of performance consists of a three month base period with two one month option periods, though specific justification documentation notes a critical bridge requirement from August 13, 2017, to October 12, 2017. This follow-on effort builds upon the existing framework of contract HQ0034-14-C-0026.

General Info

Contract Value

$196,115.66

NAICS

561110 - Office Administrative Services

Place of Performance

DoD CAF 600 10th Street Fort George G. Meade, MD 20755, DC, USA

Set-Aside

NONE

Award Issued Date

Documents

1

J&A - Integrated Call Center and Administrative Support Services

PDF, Low priorityjustification-and-authorization
Low

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Timeline

2 updates
PhaseAwarded
Posted

special-notice

Notice updated

The notice description changed.

Justification (J&A)

Justification & Approval published

Awarded

Contract was awarded

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Defense → Washington Headquarters Services
Contacts1 person available
OfficeWASHINGTON, DC, 203011000, USA
Office AddressWASHINGTON, DC, 203011000, USA
Contacts

Full Description

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THIS IS NOT A REQUEST FOR QUOTE - THIS IS A NOTICE OF THE GOVERNMENT'S INTENT TO ISSUE A SOLE SOURCE AWARD FOLLOW-ON CONTRACT TO KCK TECHNOLOGIES, LLC. TO PROVIDE INTEGRATED CALL CENTER AND ADMINISTRATIVE SUPPORT SERVICES. The Department of Defense (DOD), Washington Headquarters Services, Acquisition Directorate, (WHS/AD) intends to award a sole source contract under the statutory authority permitting Other than Full and Open Competition, Simplified Procedures to Certain Commercial Items implemented in the Federal Acquisition Regulation, FAR 13.501 "Special Documentation Requirements." WHS/AD intends to issue a follow-on contract to KCK Technologies, LLC under contract HQ0034-14-C-0026. The anticipated period of performance will be a three (3) month base period and two (2) one-month option periods. We anticipate awarding a contract to KCK Technologies, LLC to provide Integrated Call Center and Administrative Support Services to the Department of Defense (DoD) Consolidated Adjudications Facility (CAF). The follow-on contract is necessary to continue the Integrated Call Center and Administrative services by establishing a responsive Call-Center which will provide administrative support to process Research, Recertify, and Upgrade (RRU), Incident Reports (IR) in the Joint Personnel Adjudicative System (JPAS), and the Clearance Adjudication Tracking System (CATS).

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