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IT Help Desk and End-User Support Services

Active
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This contract involves providing Tier 1 and Tier 2 technical support services to federal staff, focusing on troubleshooting hardware and software issues, managing user accounts, performing password resets, and offering remote assistance. The services are intended to support end-users within the Great Plains Area Indian Health Service, a division of the Department of Health and Human Services, with work performed in Aberdeen, zip code 57401. The contract is a subcontract classified under the NAICS code 541512, which covers computer systems design services. It is designated as a Total Small Business Set-Aside under FAR 19.5, indicating that only small businesses are eligible to compete for this opportunity. The subcontract emphasizes responsive and comprehensive help desk support to ensure smooth IT operations within the federal healthcare agency.

General Info

Provide Tier 1 and Tier 2 IT support for federal healthcare staff, emphasizing troubleshooting and remote assistance.

Agency

Department Of Health And Human Services → Great Plains Area Indian Health Svc

NAICS

541512 - Computer Systems Design Services View NAICS

Place of Performance

Aberdeen, SD, 57401, USA

Set-Aside

SBA

Documents

(0)

No documents available

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Timeline

Posted

subcontract

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Organization & Contact Information

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AgencyDepartment Of Health And Human Services → Great Plains Area Indian Health Svc
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Health And Human Services → Great Plains Area Indian Health Svc
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide Tier 1 and Tier 2 technical support including troubleshooting hardware/software, account management, password resets, and remote assistance for federal staff.

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