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This Government Contract opportunity from California was posted on July 21, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

IT Service Management (ITSM) Standard – Unrestricted User Licenses

Closed
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 518210
New
International
Brighton Centre Ticketing system 2027
Solicitation # 2026/S 000-086623
Brighton and Hove City Council is seeking a concessionaire to provide a fully managed hosted ticketing solution for the Brighton Centre, one of the largest entertainment and conference venues in the South East. The scope of work includes the implementation and ongoing support of a hosted ticketing platform, onsite box office systems, access control and ticket scanning technology, and all associated hardware and software. Additionally, the provider will be responsible for CRM and marketing services, customer service support, and financial settlement and reporting. The system must be capable of supporting approximately 225,000 ticket sales annually across a diverse range of live entertainment and corporate events to maximize commercial income and operational efficiency. The contract is estimated to have a total value of 73.5 million pounds excluding VAT, with an initial term running from August 1, 2027, to July 30, 2032, and potential extensions through July 30, 2034. To be eligible, tenderers must be full members of the Society of Ticket Agents and Retailers (STAR) or an equivalent organization and adhere to their Code of Practice. The award will be based on the most economically advantageous tender, with a heavy weighting toward quality at 90 percent and price at 10 percent. The submission deadline for this solicitation is October 12, 2026.
Brighton and Hove City Council

POSTED

about 18 hours ago

DEADLINE

in about 1 month

AI Contract Overview

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The contract requests the provision and ongoing support of 9,510 unrestricted ServiceNow ITSM Standard user licenses to enable core IT service management functions across the organization, including incident, problem, and change management. These licenses are intended to ensure seamless, scalable access for all authorized users without usage restrictions, allowing the agency to efficiently manage IT operations and respond to service requests with standardized workflows and automated processes. The solicitation is classified as a subcontract under NAICS code 518210, indicating it pertains to data processing, hosting, and related services, and is issued by the Technology Services agency in California with a response deadline of July 30, 2026. The place of performance and point of contact details are unspecified, and the contract opportunity is publicly accessible via a public procurement portal.

General Info

9,510 unrestricted ServiceNow ITSM licenses for core IT service management across the organization.

Agency

California → Technology ServicesView Agency

NAICS

518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related ServicesView NAICS

Place of Performance

CA, USA

Set-Aside

NONE

Documents

This scope was carved out of TSD-20271933.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

ServiceNow Subscription Renewal FY26-27

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyCalifornia → Technology Services
ContactsNo contacts available
OfficeN/A
Organization / Agency
California → Technology Services
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

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Provision and support of 9,510 ServiceNow ITSM Standard unrestricted user licenses for core IT service management functions including incident, problem, and change management.

More opportunities from California → Technology Services

Same awarding agency

NAICS: 513210
New
SLED
ZenGRC Subscription Renewal
Solicitation # 2027-IFB-00079
The Technology Services Department of San Mateo County is seeking a qualified, responsible, and manufacturer-authorized vendor to renew its ZenGRC subscription for a three-year term. The period of performance is divided into three annual cycles starting February 1, 2027, and ending January 31, 2030. The primary requirement is the ZenGRC platform subscription with annualized payments, though the County may optionally include the ZenGRC Policy Suite and Trust Center Bundle depending on budget availability. The contract will be awarded to the lowest responsive bid, with evaluations based on the total bid price for the base subscription and a total lump-sum cost for the optional bundle. Bidders must be registered and active in the System for Award Management and provide a Unique Entity ID. Submissions are due by September 22, 2026, via the OpenGov portal and must include a formal quotation, a current W-9, and a SAM report. The contract requires adherence to California tax changes effective January 1, 2027, regarding Software as a Service, and mandates a manufacturer warranty of at least one year. Additionally, vendors must certify they have no recent findings of discrimination and comply with equal employment opportunity and disability access standards. Payment will be processed based on the agreed-upon schedule, with final invoices paid within 30 calendar days of approval.
Software Publishers

POSTED

1 day ago

DEADLINE

in 10 days
View Details

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