This Solicitation opportunity from Arizona was posted on November 28, 2023. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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IT Service Manager (ITSM) Software

Closed

BPM005907State & Local

Submission Closed01/05/2024, 02:30:00 PM MST

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 518210

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SLED

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FINADMIN494 - Finance & Administration

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Department of Natural Resources

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Digital Communications Software

Solicitation # 46200-eRFP-002166-2027

The Georgia Department of Natural Resources is seeking a qualified supplier to establish an agency contract for an enterprise email and SMS communications platform. This platform will support statewide public communications, marketing, outreach, education, engagement, and customer relationship activities across all DNR divisions, programs, facilities, and locations. The solicitation, numbered 46200-eRFP-002166-2027, was posted on November 6, 2026, with a response deadline of November 20, 2026. The selected supplier must provide a comprehensive solution covering account management, governance, email and SMS communications, branding, reporting, and audience management. Key requirements include the submission of a detailed implementation plan and a disaster recovery and business continuity plan. A critical condition of the contract is that all customer database information remains the sole property of the DNR, with the supplier prohibited from using or disclosing this data without prior written authorization. Evaluation is based on a series of mandatory and scored questions, including the supplier's ability to meet the scope of work and their willingness to perform a system demonstration. Applicants must also provide certifications regarding business litigation, suspension or debarment, and tax compliance. Additionally, contractors must comply with Georgia state law by registering for the federal work authorization program to verify employee information.

Department of Natural Resources

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DEADLINE

Employee Flexible Benefits Platform Provision and HostingThis subcontract involves the provision and hosting of a secure, mobile-enabled digital platform for employee flexible benefits management for National Energy System Operator Limited. The scope of work includes the delivery of a fully operational, branded platform designed to support 2,500 UK employees, encompassing UX design, platform maintenance, and the management of enrollment administration workflows. A critical technical requirement of the contract is the integration of the benefits platform with the Workday HR system via API to ensure seamless data synchronization. The project focuses on providing a comprehensive end-to-end solution for prime contractors to manage benefits efficiently through a hosted environment.

National Energy System Operator Limited

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UB-27-AS-05 Digital Asset Management (DAM) Platform

Solicitation # UB-27-AS-05

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University of Baltimore

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DEADLINE

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DEADLINE

AM_1522 - Learning platform solution and supporting services, Colombia

Solicitation # ocds-h6vhtk-07b6ec

The British Council is seeking a single provider to deliver a digital platform containing English language learning materials to support teacher-led training programs in Colombia. This platform is intended to function as a complementary resource for virtual content access rather than a standalone self-study or user-managed course. The scope of work includes the provision of the online platform, technical support during the implementation phase, and ongoing help desk services for the duration of the agreement. The estimated total value of the contract is 1,000,000 GBP excluding VAT, or 1,190,000 GBP including VAT. The framework contract is scheduled to run for three years, starting February 1, 2027, and ending January 31, 2030, with a possible one-year extension to January 31, 2031. Award decisions will be based on a weighted evaluation consisting of 60 percent for quality, with methodology accounting for 20 percent, and 40 percent for commercial costs. Interested parties must submit their proposals in English by the deadline of December 2, 2026.

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DEADLINE

Послуги Національного центру резервування державних інформаційних ресурсів за кодом ДК 021:2015 72910000-2 Послуги з резервного копіювання.

Solicitation # UA-2026-11-06-014627-a

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ДЕРЖАВНА УСТАНОВА "ЦЕНТР ІНФРАСТРУКТУРИ ТА ТЕХНОЛОГІЙ МІНІСТЕРСТВА ВНУТРІШНІХ СПРАВ УКРАЇНИ"

POSTED

DEADLINE

Cloud-Based Multimedia Storage ProviderThis subcontract opportunity is for a Cloud-Based Multimedia Storage Provider to support prime contractors working on projects for the West Yorkshire Fire and Rescue Authority. The selected provider will deliver a hosted cloud environment utilizing IaaS and PaaS infrastructure to facilitate the storage, indexing, and retrieval of multimedia content. Key technical requirements include the provision of cloud storage buckets and secure internet-based access. To ensure compliance with safety and legal standards, the provider must guarantee UK-based data residency and hold the necessary security certifications required for government and emergency services. Interested parties must submit their responses by December 1, 2026, for this specialized cloud hosting engagement.

West Yorkshire Fire and Rescue Authority

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DEADLINE

Secure Cloud Hosting and Technical SupportThis subcontract agreement provides secure cloud hosting and technical support for prime contractors working on projects for British Business Bank Plc. The scope of work includes the delivery of a hosted environment with a guaranteed uptime of 99.9% or higher, supported by dedicated account management and technical support SLAs. To ensure data integrity and security, the provider must implement AES-256 encryption for data at rest and TLS 1.2 for data in transit. Compliance is a critical requirement of this contract, necessitating that the provider holds certifications such as ISO 27001, SOC 2 Type 2, or Cyber Essentials Plus. Classified under NAICS code 518210, the agreement focuses on maintaining a high-availability infrastructure that meets stringent security standards to support the operational needs of the British Business Bank Plc.

British Business Bank Plc

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DEADLINE

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British Business Bank Plc

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DEADLINE

Survey Implementation and Data Collection ProviderThe Budget and Strategic Planning agency in Virginia is seeking a subcontract provider for survey implementation and data collection. The selected provider will be responsible for executing a confidential employee survey targeting prime contractors working on City of Norfolk projects. This involves managing the entire data collection period and utilizing specialized platforms to maintain respondent anonymity while gathering information from the employee population. The final deliverable for this engagement is a raw dataset containing all employee responses. Interested parties should note that the solicitation was posted on November 6, 2026, with a response deadline of November 25, 2026. The project falls under NAICS code 518210.

Budget and Strategic Planning

POSTED

about 16 hours ago

DEADLINE

in 19 days

AI Contract Overview

The Yavapai County Community College District is seeking a modern, SaaS-based IT Service Management (ITSM) system to replace its current limited ticketing functionality across six campuses. The objective is to implement a full-featured system capable of managing incidents, assets, a service catalog, and a knowledge base, while ensuring the platform is easy to configure for the internal IT team. The project involves transitioning from Quest KACE and Wasp systems and requires integration capabilities with Azure and Zoom. The solicitation process, identified as RFP 24-358 or BPM005907, requires offerors to submit a comprehensive proposal including professional references, preferably from higher education institutions, and a letter of insurability. Bidders must complete several mandatory certifications and disclosures, including responsibility matters, compliance with bans on forced labor of ethnic Uyghurs, and disclosures regarding the boycott of Israel. The final deadline for proposal submission was extended to January 5, 2024, with an anticipated award date in March 2024. All contracts are subject to standard terms and conditions regarding E-Verify compliance, security incident reporting, and the handling of confidential information.

General Info

Yavapai County Community College District seeks a SaaS ITSM system for six campuses.

Agency

Arizona → Yavapai County Community College District

NAICS

518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

Place of Performance

AZ, USA

Set-Aside

NONE

Documents

conformance-statement

High

amendment

High

rfp

High

rfp

High

past-performance

High

rfp

High

other

Low

other

Low

supporting-document

Low

supporting-document

Low

certification

Low

q-and-a

Low

certifications

Low

supporting-document

Low

AI Contract Breakdown

Uniform Contract Format

Contract not broken down yet

CLEATUS splits the solicitation into Uniform Contract Format (UCF) sections: scope, pricing, deliverables, and evaluation criteria.

Timeline

PhaseClosed

PostedNov 28

Solicitation

Response DeadlineJan 5

Deadline has passed

Submission Closed

01/05/2024, 02:30:00 PM MST

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Organization & Contact Information

AgencyArizona → Yavapai County Community College District

Contacts1 person available

OfficeN/A

Organization / AgencyArizona → Yavapai County Community College District

Office AddressN/A

Contacts

Kelsey ReamProcurement Officer

contact@example.gov

+1 (555) 000-0000

Full Description

YC seeks to modernize its internal IT Service Management (ITSM) system to meet the demands of a growing and changing college population. Specifically, the college is interested in a full-featured ITSM that is easy to configure and offers a broad range of management features to YC’s ITS team.
Request for Proposals (RFP)