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IT Support & Help Desk Services

Active

State & Local

Response Deadline08/17/2026, 07:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract outlines the provision of Tier 1 and Tier 2 technical support services to assist bidders and MoDOT staff with technical issues arising during auction operations, including login failures, bidding platform errors, and navigation challenges. Support must be available throughout the duration of auction events to ensure smooth and uninterrupted participation, requiring timely response and resolution of issues to maintain operational integrity and user confidence in the system. The scope emphasizes direct, hands-on assistance with the bidding platform, focusing on user experience and system accessibility during critical procurement windows. The solicitation is classified as a subcontract under NAICS code 541512, with a response deadline of August 17, 2026, and was posted on July 17, 2026. The contract is issued by the Missouri Department of Transportation under the agency name MODOT TRANSPORTATION, with no specific set-aside designation or point of contact listed. Performance location details are not provided, but services are expected to support users across Missouri as needed during active bidding cycles. The online portal for bid submission and contract details is accessible via a unique Oracle Cloud link, indicating an electronic procurement process governed by federal systems.

General Info

Tier 1 and Tier 2 technical support for MoDOT bidding platform, available during auctions, response deadline August 17, 2026.

Agency

Missouri → MODOT TRANSPORTATIONView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

MO, US

Set-Aside

NONE

Documents

(0)

No documents available

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PostedJul 17

subcontract

Response DeadlineAug 17

Submission deadline

Response Deadline

08/17/2026, 07:00:00 PM UTCin 30 days

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Organization & Contact Information

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AgencyMissouri → MODOT TRANSPORTATION

ContactsNo contacts available

OfficeN/A

Organization / Agency

Missouri → MODOT TRANSPORTATION

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Provide Tier 1/Tier 2 technical support to bidders and MoDOT staff for login issues, bidding errors, and platform navigation during auction operations.

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