Laundry Service for Naval Health Clinic Hawaii

The U.S. Department of Defense, through the Defense Health Agency Hcd West, is soliciting laundry services for the Naval Health Clinic Hawaii under solicitation HT941026Q2034, a 100% Total Small Business Set-Aside for NAICS code 812320. The contract requires a firm-fixed-price delivery of comprehensive laundry services including pick-up, washing, drying, folding, repairing minor damages, packaging, and delivery of linens and uniforms on designated schedules at the clinic’s location in Honolulu, Hawaii. Services must meet stringent medical and healthcare standards, with washing performed using computer-controlled systems at specified temperatures such as 71°C/160°F for 25 minutes for high-level sanitation. Packaging requirements mandate clothing be hung on hangers with plastic film and non-clothing items be grouped by type, size, and color in accordance with Technical Exhibit 1, with 95% of all items meeting packaging standards. Contractors must submit a Quality Control Plan for government approval prior to commencement and maintain a performance threshold allowing no more than two valid customer complaints per month; a third complaint constitutes a defect. The contract spans a base period from September 1, 2026, to August 31, 2027, with four one-year option periods extending through August 31, 2031. All proposals must be submitted as a single PDF file via email to April Delmendo by 10:00 a.m. Pacific Time on June 23, 2026, and must include the solicitation number, offeror’s UEI and CAGE code, contact information, a signed quote sheet using Attachment 3, a capability statement not exceeding two pages addressing all elements of PWS paragraph 2.1, and a Past Performance Questionnaire. Technical capability is a pass/fail gate—failure results in immediate disqualification. Award will be made on a Best Value basis using a Past Performance Price Tradeoff methodology, where past performance is weighted as more important than price, allowing higher-priced offers to be selected if their demonstrated quality outweights cost. Contractors must maintain base access to Joint Base Pearl Harbor-Hickam, Camp Smith, and Marine Corps Base Hawaii, obtain required government-issued personnel and vehicle passes within 30 days of award, and ensure all staff wear non-military identification, avoid use of military titles, and comply with antiterrorism, cybersecurity, and