Liveperson System Configuration and Technical Support
Contract Overview
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AI Contract Overview
This subcontract for the Alabama Board of Nursing involves the technical setup, configuration, and ongoing maintenance of the Liveperson chat system. The selected provider will be responsible for configuring chat workflows and triggers, integrating the system into the agency's web presence, and providing necessary troubleshooting through the Liveperson Administrative Console to ensure a fully operational and integrated communication system. Eligible contractors must be registered for Alabama State taxes and enrolled in E-Verify. This opportunity falls under NAICS code 541511 and requires responses to be submitted by November 6, 2026.
General Info
Agency
Place of Performance
AL, USASet-Aside
Documents
This scope was carved out of SRC0000037543.
The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.
Sole Source Liveperson Chat Systems - FY2027
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