This Sources Sought opportunity from Department Of Defense was posted on May 28, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Managed Service Provider
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
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AI Contract Overview
The Department of Defense’s Washington Headquarters Services Contracting Office, on behalf of the Department of War Office of Inspector General (DoW OIG), is conducting market research through this Request for Information (RFI) to identify qualified sources capable of providing comprehensive IT operational support services. The primary focus is on supporting the Defense Case Activity Tracking System, Enterprise (D-CATSe), a Microsoft-based authoritative case management system critical to the DoW OIG’s mission of investigating fraud, waste, and abuse. The contractor will serve as the primary IT operational support integrator and will be responsible for a range of services including program and project management, risk management, systems engineering with cybersecurity, system design, maintenance, help desk support, and continuity of operations planning. The contract is planned as a firm-fixed-price level-of-effort with an initial one-year base period and four one-year options, with performance primarily at the Mark Center in Alexandria, Virginia. Interested companies are requested to submit detailed capability statements demonstrating experience with similar Microsoft enterprise systems in DoD environments, a rough order of magnitude price estimate, and responses to specific questions about their ability to manage procurements through the Department of War Enterprise Software Initiative contract and maintain cleared personnel. Company information including socio-economic status, CAGE code, and Unique Entity ID must be provided as well. This RFI serves strictly for acquisition planning and market research purposes and does not represent a solicitation or commitment to award a contract. All responses must be submitted electronically by June 11, 2026, to the designated contracting officers.
General Info
Agency
NAICS
Place of Performance
Alexandria, VA, 22350, USASet-Aside
Timeline
Submission Closed
Organization & Contact Information
Full Description
REQUEST FOR INFORMATION (RFI)
Managed Service Provider Support Contract
1.0 INTRODUCTION
The Department of Defense, Washington Headquarters Services (WHS) Contracting Office, on behalf of the Department of War Office of Inspector General (DoW OIG), is issuing this RFI as part of the acquisition planning phase.
The purpose of this RFI is to identify sources capable of providing the comprehensive IT operational support services detailed in the attached Performance Work Statement (PWS) and to request Capability Statements and a Rough Order of Magnitude (ROM) based on the estimated workload.
This RFI is for market research and acquisition planning purposes only and does not constitute a Request for Proposal (RFP), a solicitation, or a promise to issue an RFP in the future. This RFI does not commit the Government to contract for any supply or service whatsoever. The Government will not pay for any information or administrative costs incurred in response to this RFI; all costs associated with responding to this RFI will be solely at the interested party’s expense.
2.0 BACKGROUND
The DoW OIG serves a critical mission to identify, deter, and investigate fraud, waste, and abuse within the Department of War. To support this mission, the DoW OIG relies on specialized IT systems. D-CATSe is the authoritative case management system for the DoW OIG's administrative investigations, built on a suite of Microsoft technologies. It requires continuous, high-availability operational support to serve a global user base that is expected to grow significantly.
The attached PWS details the full scope of services required to support D-CATSe and other DoW OIG business systems.
3.0 REQUIREMENT OVERVIEW
The Government requires a contractor to provide non-personal IT operational support services across a portfolio of systems as defined in the PWS. The contractor will be the primary IT operational support integrator, collaborating with DoW OIG personnel to ensure the quality, performance, security, and efficiency of these systems.
- Primary System: Defense Case Activity Tracking System, Enterprise (D-CATSe).
- Core Task Areas: The required services are detailed in the PWS and include, but are not limited to:
- Program and Project Management
- Risk Management
- Requirements Management, Analysis, and Assessment
- Systems Engineering (including Cybersecurity)
- System Design and Configuration Management
- Test and Evaluation
- Operations, Maintenance, and Sustainment
- Tier 2 Help Desk Support
- Continuity of Operations (COOP) Planning and Support
- Contract Type: Firm-Fixed-Price Level-of-Effort (FFP-LOE).
- Period of Performance: One (1) base year with four (4) one-year option periods.
- Place of Performance: The primary place of performance will be the Mark Center in Alexandria, VA, and the contractor’s site.
- Security Requirements: The contractor must have an active Secret Facility Clearance at the start of the contract. All personnel performing work under this contract must have at a minimum, an interim Secret clearance.
- Required Sources of Supply: The contractor will be required to use the Department of War Enterprise Software Initiative (DOW ESI) contract for the procurement of applicable software and supplies.
4.0 SUBMISSION INSTRUCTIONS
Interested parties are requested to submit a response that includes the following information:
Requirement
Description
1. Company Information
• Company Name, Address, and Website.• Point of Contact (Name, Title, Email, and Phone Number).• CAGE Code and Unique Entity ID (UEI).• Business size and any applicable socio-economic statuses under NAICS code 541512 (Computer Systems Design Services) or other relevant codes.
2. Capability Statement
• A detailed statement (not to exceed 10 pages) demonstrating your company's capability to perform the services outlined in the PWS.• Describe your experience with projects of similar size, scope, and complexity, particularly in supporting Microsoft-based enterprise systems (Dynamics CRM, SharePoint, Azure, SQL) within the DoD.• Provide at least two (2) examples of relevant past performance from the last five (5) years.
3. Rough Order of Magnitude (ROM)
• Provide a ROM price estimate based on the estimated workload and labor categories outlined in the attached PWS.• Note: This ROM is strictly for government acquisition planning and market research purposes and does not constitute a binding quote or proposal.
4. Specific Questions
• Describe your experience and ability to utilize and manage procurements through the Department of War Enterprise Software Initiative (DOW ESI) contract vehicle.• Describe your approach to recruiting and retaining cleared personnel with the technical skills required in the PWS (referencing Key Personnel and Estimated Workload).• Provide feedback on the PWS: Are the requirements clear? Are there any areas that appear ambiguous, unrealistic, or could be improved for clarity or efficiency?
5.0 GOVERNMENT CONTACT
All responses and questions regarding this RFI must be submitted electronically to the Washington Headquarters Services Contracting Office attention William Lewis; Contract Specialist William.j.lewis352.civ@mail.mil and Michele Maxwell; Michele.y.maxwell.civ@mail.mil. Please reference this RFI in the subject line of all communications.