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Managed Services / CRM Support Provider

Active

State & Local

Response Deadline10/01/2026, 12:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Agency

Oregon → State AgencyView Agency

NAICS

541513 - Computer Facilities Management ServicesView NAICS

Place of Performance

Salem, OR, 97301, USA

Set-Aside

NONE

Documents

This scope was carved out of S-DASOBO-00017788.

The full solicitation package (13 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Request for Proposal Customer Relationship Management (CRM) Licensing Solution

AI Contract Breakdown

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No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PostedSep 1

subcontract

Response DeadlineOct 1

Submission deadline

Response Deadline

10/01/2026, 12:00:00 AM UTCin 25 days

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Organization & Contact Information

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AgencyOregon → State Agency

ContactsNo contacts available

OfficeN/A

Organization / Agency

Oregon → State Agency

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Provides ongoing maintenance and operational support for CRM solutions for prime contractors on State of Oregon (OneODA) projects. Manages Service Level Agreements (SLAs) per Exhibit B, addressing defects and providing system enhancements using help desk and monitoring tools. Delivers monthly performance reports and resolved support tickets.

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