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This Government Contract opportunity from Kentucky was posted on August 28, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Network Maintenance and Technical Support Services

Closed
State & Local

Contract Overview

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The Network Maintenance and Technical Support Services subcontract provides comprehensive hardware and software maintenance, warranties, and technical support for prime contractors operating on Commonwealth of Kentucky KETS network projects. The scope of work includes program maintenance, technical help desk support, and the management of support renewals through the use of remote monitoring and diagnostic software. All services must comply with KRS 45A.485, with deliverables consisting of maintenance reports, uptime service level agreements, and technical support tickets. This opportunity is issued by the Kentucky Department of Education under NAICS code 541513. The solicitation was posted on August 28, 2026, with a response deadline of September 28, 2026. Interested parties can find further details and submission guidelines through the Kentucky vendor self-service portal.

General Info

Kentucky Department of Education subcontract for KETS network maintenance and technical support services.

Place of Performance

Other, KY, USA

Set-Aside

NONE

Documents

This scope was carved out of RFP-758-2700000070-1.

The full solicitation package (14 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RFP-758-2700000070-1 | KETS Network Products and Services Rebid

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No documents to break down

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyKentucky → Department of Education
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Provides ongoing hardware and software maintenance, warranties, and technical support for prime contractors on Commonwealth of Kentucky KETS network projects. Performs program maintenance, technical help desk support, and support renewals using remote monitoring and diagnostic software. Complies with KRS 45A.485. Delivers maintenance reports, uptime SLAs, and technical support tickets.

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Posted before this notice, open and closed

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