Manufacturer Warranty and Technical Support Services

The contract outlines the provision of a one-year manufacturer warranty and comprehensive technical support services for the SCISSOR system following its installation. This includes troubleshooting, repairs, and routine maintenance to ensure the system operates reliably throughout the warranty period. The scope of work requires the contractor to deliver timely and effective support to address any functional issues, maintain system integrity, and uphold performance standards as defined by the manufacturer’s specifications. This is a small business set-aside subcontract under the SBA program, designated for total small business participation as defined by FAR 19.5, with the NAICS code 811212 indicating it falls under commercial and industrial machinery and equipment repair and maintenance. The solicitation was posted on July 23, 2026, with responses due by July 31, 2026, and is managed by the FDA Office of Acquisition and Grant Services under the Department of Health and Human Services. The place of performance and point of contact details are not specified, but the contract must be executed in compliance with federal procurement guidelines and delivered in accordance with the terms of the warranty and support framework.