Medicaid Application Intake & Patient Engagement

The contract seeks a subcontractor to conduct bedside intake services for veterans and their caregivers, focusing on assessing Medicaid eligibility, explaining available benefits, and obtaining informed consent for the Release of Information in a trauma-informed manner. This work must be performed directly at the point of care, requiring sensitive, compassionate engagement to ensure veterans and caregivers fully understand their options and rights while maintaining dignity and psychological safety. The services are critical to improving access to Medicaid benefits and supporting seamless transitions into care. The solicitation is issued by the Department of Veterans Affairs through the 247-NETWORK Contract Office 7, with performance required in Charleston, South Carolina, at a ZIP code of 29401. The contract type is a subcontract under NAICS code 621399, which pertains to other outpatient care centers, and responses are due by July 6, 2026, at 6:00 PM. While no set-aside designation or agency point of contact is specified, the emphasis is on direct, in-person interaction with vulnerable populations, demanding skilled personnel trained in veteran-specific needs, behavioral health considerations, and compliance with privacy and consent protocols.