Medical and Dental Coding, Auditing, and Data Entry Services, Area-wide Phoenix Area IHS

This contract, issued under solicitation number RFQ-26-PHX-021 by the Phoenix Area Indian Health Service within the U.S. Department of Health and Human Services, is a five-year Blanket Purchase Agreement (BPA) for medical and dental coding, auditing, and data entry services across the Phoenix area. The contract is restricted to Indian Economic Enterprises (IEE) under the Buy Indian Set-Aside program, requiring offerors to demonstrate at least 51% Indian ownership and qualify as a small business with annual receipts under $24.5 million. Performance is remote, with the primary place of performance in Phoenix, Arizona, and services delivered through the Contractor’s facility unless otherwise authorized. Work involves handling Protected Health Information and Personally Identifiable Information, mandating strict compliance with federal privacy laws, NIST security standards, and HHS-specific regulations including HHSAR and FAR clauses. All personnel must hold PIV credentials, complete annual security and privacy training, sign non-disclosure agreements, and adhere to incident response timelines of 24 hours for alerts. Technical evaluation prioritizes coding accuracy, timeliness (4-day outpatient, 6-day inpatient turnaround), experience with RPMS and PATH EHR systems, and quality assurance practices including minimum 10% sampling rates and a requirement to maintain 95% accuracy. Price is evaluated as a secondary factor within a best-value tradeoff framework, meaning higher-priced bids may be selected if they offer lower performance risk or exceed requirements. Invoicing must be submitted electronically through the Treasury’s Invoice Processing Platform, and all data must be encrypted both in transit and at rest using FIPS 140-2 validated methods, with key disclosure and system sanitization required at contract closeout per NIST SP 800-88. The contractor is responsible for maintaining comprehensive staff rosters, submitting documentation for all systems of records under the Privacy Act, conducting periodic Privacy Impact Assessments, and ensuring full transparency of operations to the Government for conflict of interest mitigation. No physical packaging or delivery terms apply as this is purely a service contract, and no contract value is disclosed due to the absence of completed pricing data in the solicitation.