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MNCS Maintenance and Support Services

Active
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The MNCS Maintenance and Support Services subcontract focuses on providing essential technical support, account maintenance, and software updates for prime contractors working on DC Water MNCS projects. The scope of work includes performing software maintenance, troubleshooting, and account management through the use of remote support tools and the application of software update patches. To ensure operational transparency and system currency, the provider is responsible for delivering regular maintenance reports and updated software versions. This engagement requires strict adherence to the DC Water Supplier Code of Conduct. The opportunity is categorized under NAICS code 541513 and is associated with the District of Columbia. Interested parties should note the response deadline of October 23, 2026.

General Info

Documents

This scope was carved out of DCW-SOL-26-10624.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

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Mass Notification & Communication System (MNCS)

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Organization & Contact Information

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AgencyDistrict of Columbia → DC WATER BU
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Provides ongoing technical support, account maintenance, and software updates for prime contractors on DC Water MNCS projects. Performs software maintenance, troubleshooting, and account management using remote support tools and software update patches. Requires compliance with DC Water's Supplier Code of Conduct. Delivers maintenance reports and updated software versions.

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