Water softeners maintenance & salt delivery

The U.S. Embassy in Brussels, under the Department of State, is preparing to issue an Indefinite Delivery Indefinite Quantity (IDIQ) firm-fixed-price contract for water softener maintenance and salt delivery services at U.S. Government-owned and leased properties primarily in the Brussels Metropolitan area. The contract, identified by solicitation number 19BE2026Q0003 and NAICS code 811412, encompasses annual maintenance for 149 water softeners, regular delivery of water softening salt in varying quantities and frequencies across multiple line items, and minor repairs up to €125 per location without prior approval. Performance is governed by a strict threshold of no more than one customer complaint per month, monitored through a Quality Assurance and Surveillance Plan, with payment contingent upon submission of detailed service reports to the Contracting Officer’s Representative after each visit, including technician and recipient signatures, water quality analysis, salt amounts added, and service descriptions. The contract will have a one-year base period with two one-year options, and orders may be issued from August 1, 2026, through July 31, 2029. All pricing is in Euros, with a 21% VAT included in invoice line items, and the total contract value is capped at €75,000 with a minimum order requirement of €1,000. All offerors must be registered in the System for Award Management (SAM) with an active UEI number and NCAGE code prior to submission, and must complete the required annual representations and certifications therein, including socioeconomic status, compliance with prohibitions on covered telecommunications equipment, and avoidance of trafficking in persons. Proposals must be submitted electronically via email to [email hidden] in PDF format, not exceeding 30MB, and must be in English. Each offer must include a completed Standard Form 1449, evidence of a permanent business presence in Belgium or plans to establish one within 30 days of award, a designated Project Manager fluent in English, and proof of SAM registration. The award will be made to the lowest priced, acceptable, and responsible offeror, with pass/fail gates based on compliance with technical requirements and FAR 9.1 responsibility criteria such as financial stability, business ethics, and operational capacity. The contract incorporates numerous FAR clauses related to commercial items, whistleblower rights, accident prevention, subcontracting, labor standards, insurance, and the Buy American Act, and