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NIST/IRS Compliant Data Hosting Services

Active
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract for NIST/IRS Compliant Data Hosting Services provides secure, US-based cloud infrastructure for prime contractors working on Ohio Department of Health projects under the Bureau of Survey and Cert. The service focuses on delivering a compliant hosting environment for sensitive state data, utilizing data storage and processing environments that are mirrored across two geographically distant centers and protected by FIPS-validated encryption. To ensure maximum security and regulatory adherence, the infrastructure must meet the NIST 800-53 Moderate baseline and comply with IRS Publication 1075 technical controls. The opportunity was posted on November 2, 2026, with a response deadline of November 19, 2026, falling under NAICS code 518210.

General Info

NIST/IRS compliant US cloud hosting for Ohio Department of Health sensitive data projects.

Documents

This scope was carved out of SRC0000042827.

The full solicitation package (5 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

ODH 57672 - BOSC-SFY-27-Complaint Hotline 24/7 Answering Service Version 2

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Organization & Contact Information

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AgencyOhio → Bureau Of Survey And Cert
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Supplies secure, US-based cloud infrastructure for prime contractors on Ohio Department of Health projects. Provides data storage and processing environments mirrored across two geographically distant centers using FIPS-validated encryption. Infrastructure must meet NIST 800-53 Moderate baseline and IRS Publication 1075 technical controls. Delivers a secure, compliant hosting environment for sensitive state data.

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Same NAICS industry code

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NAICS: 561421
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ODH 57672 - BOSC-SFY-27-Complaint Hotline 24/7 Answering Service Version 2
Solicitation # SRC0000042827
The Ohio Department of Health (ODH) is seeking a contractor to provide a 24/7/365 live answering service for its complaint telephone hotlines. This service is designed to improve customer service and expedite the triage and processing of complaints against healthcare facilities, including nursing homes, hospitals, and assisted living facilities. The contractor must ensure all calls are answered live, as voicemails and callbacks are prohibited. Key deliverables include submitting complaints via an ODH web-based form in real-time, providing weekly reports on call volumes, and maintaining manual backup procedures for data capture. The use of artificial intelligence for any part of the answering services is strictly prohibited. The contract is awarded based on best value, evaluating technical narratives, project approach, personnel experience, implementation plans, and a firm fixed-price cost proposal. The initial award period runs through June 30, 2027, with an optional two-year extension through June 2030. High security and confidentiality standards are mandatory, requiring compliance with NIST 800-53 or ISO 27001, HIPAA for protected health information, and IRS Publication 1075 for federal tax information. Additionally, all contract data at rest must reside within the contiguous United States across at least two geographically distant data centers. Proposals must be submitted via OhioBuys, including a technical proposal and a specific cost sheet.
Telephone Answering Services

POSTED

about 5 hours ago

DEADLINE

in 17 days
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