Nurse Call System Preventive Maintenance & On-Site Repairs

The contract entails annual preventive maintenance, on-site dispatch, and repair or replacement of defective components for the Hill-Rom Voalte Nurse Call System across all clinical departments. Services must be performed at the designated location in Chinle, Arizona, with a zip code of 86503, ensuring the continuous and reliable operation of the nurse call infrastructure critical to patient care and safety. The work includes routine inspections, timely response to system failures, and replacement of faulty hardware or software components to maintain optimal functionality without disruption to clinical workflows. This is a subcontract under the Department of Health and Human Services, specifically managed by the Navajo Area Indian Health Service, with a NAICS code of 811212 indicating it falls under medical and diagnostic laboratory services. The solicitation was posted on July 21, 2026, and responses are due by July 31, 2026, at 6:00 PM. The contract requires a vendor capable of delivering consistent, high-quality technical support on-site, with demonstrated expertise in maintaining proprietary nurse call systems. Failure to meet service level expectations could directly impact emergency response times and patient outcomes within the facility.