OCIO: Customer satisfaction survey

The Centers for Disease Control and Prevention is forecasting a procurement under NAICS code 541910 for a customer satisfaction survey to evaluate the effectiveness and quality of services provided by its Office of the Chief Information Officer. The solicitation is currently in the pre-solicitation phase with no formal solicitation number assigned, and the posting date indicates it was made available on May 25, 2026. The survey will assess stakeholder feedback related to OCIO services, likely to inform improvements in IT support, systems, and customer engagement across the agency. The point of contact for program inquiries is Arlene Deal, reachable via email at ahw0@cdc.gov, while the contracting officer position is listed as to be determined, suggesting the formal award process has not yet begun. No specific place of performance or set-aside details are provided, indicating the opportunity may be open to all eligible vendors without geographic or socioeconomic restrictions. Further details will likely be released in a future formal solicitation.