OEM Preventive and Emergency Maintenance Services for Incucyte S3 HD/2CLR Systems

The contract outlines the provision of annual preventive maintenance and on-demand emergency repair services for two Incucyte S3 HD/2CLR live-cell imaging systems, ensuring continuous operational readiness through calibration, troubleshooting, and system optimization. Services must be delivered in accordance with OEM standards to preserve system performance, accuracy, and reliability in a high-precision research environment. All maintenance activities are to be performed promptly, with emergency response protocols in place to minimize downtime and support critical experimental workflows. The contract is classified as a subcontract under NAICS code 811212 and is managed by the Omas Strategic Buying Center under the Department of Health and Human Services, with performance required at Bethesda, Maryland, 20892. The solicitation was posted on May 8, 2026, with responses due by May 15, 2026, at 4:00 PM Eastern Time. All work must comply with technical specifications and serviceLevel expectations defined by the OEM for the Incucyte platform, ensuring compliance with regulatory and operational requirements inherent to biomedical research facilities.