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OEM Technical Support & Software Maintenance

Active
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract opportunity with the Department of Veterans Affairs Network Contract Office 16 focuses on providing OEM technical support and software maintenance for ScriptPro Robotic Prescription Dispensing Systems. The scope of work includes delivering technical and clinical application support, performing software updates, and managing database maintenance for prime contractors. Key deliverables involve the provision of active software licenses, updated databases, technical support logs, and ongoing interface maintenance and telephone support. To be eligible, providers must hold OEM Certification for ScriptPro systems. The contract falls under NAICS code 541519 and is associated with a response deadline of October 16, 2026. This engagement ensures the operational efficiency of pharmacy projects through specialized OS licensing and comprehensive system support.

General Info

VA subcontract for OEM ScriptPro technical support and software maintenance, deadline October 16, 2026.

Agency

Department Of Veterans Affairs → 256-NETWORK Contract Office 16 (36C256)View Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

MS

Set-Aside

NONE

Documents

This scope was carved out of 36C25626Q0829.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

J065--ScriptPro Annual Service Contract

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → 256-NETWORK Contract Office 16 (36C256)
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Veterans Affairs → 256-NETWORK Contract Office 16 (36C256)
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Office AddressN/A
ContactsNo contact information available

Full Description

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Performs technical and clinical application support, software updates, and database maintenance for prime contractors on VA Network Contract Office 16 pharmacy projects. Provides telephone support, OS licenses, and interface maintenance for ScriptPro Robotic Prescription Dispensing Systems. Requires OEM Certification for ScriptPro systems. Delivers active software licenses, updated databases, and technical support logs.

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