Omni Channel Real Time Software Tool
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The United States Citizenship and Immigration Services, an agency within the Department of Homeland Security, is seeking an Omni Channel Real Time Software as a Service tool. This software is intended to provide the agency with real time survey data to improve operational insights. The requirement is categorized as a forecast and is designated as a small business set-aside under NAICS code 541519. The place of performance for this contract is located in Camp Springs, Maryland. Primary points of contact for this requirement include Nakia McKay and Brittany Willette, with Scott Stewart serving as the Small Business Specialist and APFS Coordinator.
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Camp Springs, MD, USASet-Aside
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