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Omni Channel Real Time Software Tool

Active
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The United States Citizenship and Immigration Services, an agency within the Department of Homeland Security, is seeking an Omni Channel Real Time Software as a Service tool. This software is intended to provide the agency with real time survey data to improve operational insights. The requirement is categorized as a forecast and is designated as a small business set-aside under NAICS code 541519. The place of performance for this contract is located in Camp Springs, Maryland. Primary points of contact for this requirement include Nakia McKay and Brittany Willette, with Scott Stewart serving as the Small Business Specialist and APFS Coordinator.

General Info

USCIS seeks an Omni Channel SaaS tool for real time survey data insights.

Agency

Department of Homeland Security → United States Citizenship And Immigration ServicesView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

Camp Springs, MD, USA

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

Posted

forecast

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Organization & Contact Information

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AgencyDepartment of Homeland Security → United States Citizenship And Immigration Services
Contacts3 people available
OfficeN/A
Organization / Agency
Department of Homeland Security → United States Citizenship And Immigration Services
View Agency Profile
Office AddressN/A
Contacts
Scott StewartSmall Business Specialist/APFS Coordinator

Full Description

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USCIS has a requirement for the Omni Channel Real Time Software as a Service tool to provide real time survey data.

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