This Government Contract opportunity from Idaho was posted on August 26, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Omnichannel Communication Infrastructure

Closed

State & Local

Submission Closed09/30/2026, 11:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 518210

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Central Washington University

POSTED

1 day ago

DEADLINE

in 23 days

AI Contract Overview

The Omnichannel Communication Infrastructure subcontract for the State of Idaho focuses on providing and maintaining critical technical infrastructure for prime contractors working on Idaho Department of Health and Welfare projects. The scope of work involves implementing telephony systems integrated with the national 988 network, alongside the delivery of secure, HIPAA-compliant chat and SMS platforms. To ensure high reliability and scalability, the project utilizes Cloud-based CCaaS, VoIP infrastructure, and encrypted chat interfaces designed to maintain over 99.9 percent availability. This effort falls under NAICS code 518210 and requires a fully operational communication platform capable of supporting sensitive health and welfare services.

General Info

Idaho health infrastructure subcontract for HIPAA-compliant telephony, SMS, and 988 network communication systems.

Agency

State of Idaho

NAICS

518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

Place of Performance

Not specified

Set-Aside

NONE

Documents

This scope was carved out of 1404.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Idaho Crisis and Suicide Hotline Services

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PhaseClosed

PostedAug 26

subcontract

Response DeadlineSep 30

Deadline has passed

Submission Closed

09/30/2026, 11:00:00 PM UTC

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Organization & Contact Information

AgencyState of Idaho

ContactsNo contacts available

OfficeN/A

Organization / AgencyState of Idaho

Office AddressN/A

ContactsNo contact information available

Full Description

Supplies and maintains technical infrastructure for prime contractors on Idaho Department of Health and Welfare projects. Implements telephony systems integrated with the national 988 network and provides secure, HIPAA-compliant chat and SMS platforms. Utilizes Cloud-based CCaaS, VoIP infrastructure, and encrypted chat interfaces to ensure 99.9%+ availability. Delivers a fully operational, scalable communication platform.